Will Brockett
Flagstaff
Summary
Dynamic sales professional with a proven track record at The Home Depot Inc, excelling in visual merchandising and customer relationship management. Adept at analyzing sales data to drive strategic improvements, I foster team collaboration and enhance customer engagement, ensuring exceptional service and satisfaction. Committed to achieving results through innovative problem-solving and effective training. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Pro Account Sales Associate
The Home Depot Inc
Flagstaff
06.2024 - Current
- Provided tailored product recommendations to assist customers with selections.
- Managed inventory levels and restocked merchandise to ensure availability.
- Operated point-of-sale system for efficient transaction processing.
- Developed engaging product displays to enhance visual merchandising efforts.
- Conducted product demonstrations to educate customers on features and benefits.
- Trained new employees on effective sales techniques and store policies.
- Handled customer complaints professionally, fostering positive experiences.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Project Manager
BB LLC
Tallahassee
06.2022 - 02.2024
- Facilitated regular status meetings to communicate project updates to stakeholders.
- Developed and maintained comprehensive project plans, timelines, and budgets.
- Formulated solutions for project risks, achieving quality and timeline objectives.
- Ensured compliance with laws, regulations, policies, and procedures throughout each project's life cycle.
- Reviewed objectives and schedules to identify project needs.
Gym Supervisor
Kaos Group Training
Tallahassee
03.2022 - 01.2024
- Supervised gym operations, ensuring safety and cleanliness for all members.
- Managed class schedules and fitness programs for diverse groups.
- Enforced gym policies to maintain a safe and respectful environment.
- Introduced innovative ideas to keep recreation programs engaging and enjoyable.
Car Wash Operator
Whistle express
Tallahassee
06.2019 - 08.2021
- Operated car wash equipment, ensuring thorough vehicle cleaning.
- Assisted customers with service selection and provided expert answers to car care inquiries.
- Maintained cleanliness of wash area and organized tools efficiently.
- Applied cleaning chemicals effectively to eliminate dirt and grime from vehicles.
- Performed minor repairs on equipment to ensure operational efficiency.
- Adhered strictly to company policies for cash payment handling.
Education
High School Diploma -
Chiles High School
Tallahassee, FL05-2020
Skills
- Visual merchandising
- Inventory management
- Sales analysis
- Point-of-sale operations
- Product education
- Customer relationship management
- Team leadership
- Problem-solving
- Payment processing
- Account management
- Customer engagement
- Relationship building
- Sales training
Timeline
Pro Account Sales Associate
The Home Depot Inc
06.2024 - Current
Project Manager
BB LLC
06.2022 - 02.2024
Gym Supervisor
Kaos Group Training
03.2022 - 01.2024
Car Wash Operator
Whistle express
06.2019 - 08.2021
High School Diploma -
Chiles High School