William Armes
Surprise
Summary
Proven Delivery Driver with a track record of enhancing customer satisfaction through efficient route optimization and timely deliveries, notably with Dominos Pizza. Skilled in GPS navigation and maintaining a positive attitude in high-pressure environments, I excel in customer service and safe driving, ensuring all deliveries meet client expectations and deadlines.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Dominos Pizza
Surprise, AZ
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
Delivery Driver
Pizza Hut
Surprise, AZ
09.2013 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
Education
GED -
Dobson High
Mesa, AZ 05-1999
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
- Delivery scheduling
- Stocking and inventory
Accomplishments
Always was given the opportunity to train new employees according to the company policies and procedures in order to make both the employee and the company a success.
Languages
English
Full Professional
Timeline
Delivery Driver
Dominos Pizza
03.2024 - Current
Delivery Driver
Pizza Hut
09.2013 - 01.2024
GED -
Dobson High