Chris Hollins
Tempe
Summary
Sales Executive with over 15+ years of experience in working independently and collaboratively with a team to foster client relationships and drive sales. Astute in identifying decision makers within the prospect account to initiate the sales process and deliver successful results. Team-minded in collaborating with management to develop successful strategies to increase sales.
Overview
14
14
years of professional experience
Work History
Account Executive
American Express
01.2022 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
- Stayed up-to-date on changing industry and product standards and trends related to accounts.
- Upsold special packages while preparing quotes for potential clients.
- Presented key decision-makers with new and updated account strategies.
- Used targeted questioning strategies to discover insight on prospect needs and requirements.
- Met and exceeded service level goals by identifying and achieving standards and expectations.
Sales Executive
ZipRecruiter Inc.
07.2018 - 11.2021
- Led all parts of the sales cycle from client initiation, demo presentation, and business negotiation and selection.
- Engaged new customers and strengthened existing relationships through account management.
- Managed a steady pipeline of around 70 - 90 accounts with the goal of converting them to a paid subscription which would generate revenue for the company.
- Ranked #3 Sales Rep out of 127 reps for the month of June 2019 (116% of quota).
- Hit over 100% of my sales quota 6 - 12 months employed at ZipRecruiter.
- Created a sales strategy to attract, engage, convince, and then convert potential companies. This consisted of: 1 - 2 calls a day per account (10 - 14 calls max), created a custom email cadence (1st attempt - 8th final), created and then emailed these companies a custom hiring solution based on their specific hiring needs and challenges.
- Consistently hit 85 - 95% of my sales quota each month.
- Uncovered prospect’s pain-points and needs to penetrate accounts, in-order to deliver value propositions on the phone effectively, for the sake of establishing either a next step appointments, follow up phone call, or same day conversion.
- Used a CRM every day to manage and maintain all of my accounts, including: inputting / updating client data, creating ‘next step’ reminder notifications, sending catered outreach emails.
President & Co-Founder
TalentGrade.com
09.2012 - 03.2017
- Significantly increased our client base and overall sales each year by successfully learning how to prospect, cold call, and email companies.
- Increased brand integrity and awareness by constantly monitoring the quality of our marketing content and thoroughly understanding marketing exposures.
- Participated in a total of 8 pitch events and attended well over 100+ networking events.
- Learned how to increase the company's SEO and increase sales by being a contributing blogger for major industry related websites and also using my skills in social media and Entrepreneurial spirit digital marketing.
- Utilized my professional network connections to increase sales (strategic partnerships).
- Developed and managed a team to insure they were keeping-up with their sales performance and monthly sales goals (monitor tracking, formal weekly one-on-ones, Bi- Influencing skills weekly team meetings, annual performance reviews, etc.).
- Managed and motivated sales personal to maintain employee happiness which increased company profits.
- Achieved a reputation for exceptional customer service and client retention rates by building strong customer relationships and understanding the client and their needs..
- Researched the competition in-order to advise proper channels for our clients' and created updated key features to maintain a competitive edge.
- Created, monitored, and executed on all of the company's social media marketing campaigns (Facebook, LinkedIn, Twitter, and MailChimp).
- Led multiple marketing launches on key features by identifying new opportunities, researching potential product possibilities, collaborating with clients, and creating targeted campaigns.
- Created and implemented annual sales goals based-off of the company's current and projected revenues.
Assistant Manager
Hollister Company, Inc.
08.2010 - 08.2011
- Managed different aspects of Hollister including the external, internal, and operational success of the company.
- Managed employees on a variety of tasks to ensure they were performing tasks diligently and with outstanding results.
- Trained employees on how to handle customer questions, concerns, and escalations.
- Completed daily audits of merchandise sold in the store in-order to make sure the store's merchandise stayed full.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Education
BS - General Studies
Indiana University
Bloomington, IN08.2010
Skills
- Leadership
- Problem solving
- Proficient in SalesForce
- Cold calling & prospecting
- Networking
- Account Management
- Sales (Including Sandler Training)
- Marketing
- Relationship management
- Proficient in MS office
- Client development
- Brand marketing
- Sales presentations
- B2B and B2C (SaaS products)
- Competitor analysis
Acheivements
- Ranked #3 Sales Rep out of 127 reps | ZipRecruiter (2019)
- Hit over 100% of my sales quota 6 - 12 months | ZipRecruiter (2019)
- Brands + Startups Challenge Finalist | TalentGrade.com (2016)
- Blogs featured on a variety of reputable websites: businessjournals.com, careersingovernment.com, and more | TalentGrade.com (2013 - 2016)
- Named HR Technologies to Watch | TalentGrade.com l (2016)
Timeline
Account Executive
American Express
01.2022 - Current
Sales Executive
ZipRecruiter Inc.
07.2018 - 11.2021
President & Co-Founder
TalentGrade.com
09.2012 - 03.2017
Assistant Manager
Hollister Company, Inc.
08.2010 - 08.2011
BS - General Studies
Indiana University
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