Summary
Overview
Work History
Education
Skills
Software Languages
Timeline
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WILLIAM JAMISON

Phoenix

Summary

Seasoned professional in software development and program management with extensive experience in the eCommerce, avionics, and defense sectors. Demonstrated success leading global teams across five countries, delivering complex projects on time and within budget. Utilizes a Human Centered Design (HCD) approach to consistently achieve high-quality outcomes. Expertise includes software development leadership, technical program management, and project execution for multi-billion dollar programs. Recognized as a leader in the field for understanding customer needs and driving continuous improvement. Builds and manages diverse teams, fostering an environment of innovation and accountability, resulting in significant year-over-year reductions in quality escapes.

Overview

33
33
years of professional experience

Work History

Sr. Software Development Manager

Amazon, Inc
01.2018 - Current
  • Senior SDM for 5 Software Teams in the Brand Experience Organization
  • Built two software teams from scratch, developing new software systems with 10 services and direct Seller impact
  • Led an organization of 5 development teams consisting of 38 engineers and managers, providing oversight, development, issue resolution and guidance
  • Managed Operational Excellence (OE), budget, strategic roadmap and Operational Planning for all teams
  • Led Q4 prep and audits for the entire organization, resulting in no Large-Scale Events (LSEs), Issues or COEs
  • Delivered 31 Seller/Customer facing launches in 2024, covering $6.4B in Gross Merchandise Sales (GMS)
  • Launched Flagship project – Brand Referral Bonus – in 2021 with $1B in GMS the first year (24.2% above plan)
  • Defined and managed the Annual planning process for the entire organization, including capacity planning, goal definition and quarterly roadmaps based upon Business priority
  • Connections SME for entire org, monitoring all Employee Experience data, developing actions to address opportunities and authored a quarterly Employee Experience document for L8+ consumption

TPM Manager

Amazon, Inc
01.2016 - 01.2018
  • Manager and Leader for a group of Technical Program Managers, owning Carrier Integration, Seller Facing Shipping Services, Returns and Carrier Onboarding and covering Domestic and Global project design, execution and launch
  • Single threaded owner for all Carrier Integrations across 4 Regions and 11 Country Marketplaces
  • Managed the Marketplace roadmap consisting of 137 teams, 1098 projects and 1104 SDE weeks of effort
  • Delivered 42 launches, including foundational features to simplify future carrier integrations including rate firewalls, batch manifesting, VAT tax capabilities and dynamic volume-based tiering
  • Leveraged Invent & Simplify thinking to restructure the team during peak season to functionally align TPMs with their greatest strength, creating an assembly line of project execution to meet CLT goals for Carrier Integration
  • Educated the entire PMO on project management including quality project plans, risk and critical path management, milestone definition/enforcement and quality project Flashes
  • Standardized project plans and status reports across the team to improve stakeholder visibility and TPM efficiency

Senior Project Engineer

Honeywell Aerospace, Inc.
01.2008 - 01.2016
  • Sr Project Manager for Commercial Aircraft Programs, leading a global team of US, China and India based engineers
  • Responsible for program execution, including Customer Interfacing, Software, Hardware, Testing and system Certification
  • Single threaded leader for the execution of the multiple programs, from the initial Estimates through product delivery
  • Spearheaded multiple pursuit programs, resulting in over $200M in business secured between 2010 & 2016
  • Broke down traditional Waterfall Barriers, implementing an Agile model, resulting in a 52% reduction in Test cycle time
  • Led Hardware, Platforms and Full Stack Software Development teams to develop an efficient and quality end product
  • Led a Team of over 50 Engineers and Deputy Project Leads to successfully execute a $25M 757/767 aircraft upgrade under budget and 1 month ahead of schedule
  • Built, staffed and managed a team of 385 software testers in India to formally test the 747-8 and G650 FMS development
  • Created resource plans across multiple Business Units for complex programs with multiple critical path dependencies
  • Authored and owned the End-to-End testing processes required for ensuring the success of the global test teams
  • Managed critical DO-178 B/C programs for FMS, operating in a high pressure, tactical environment, including Airbus A380 Cert II, Boeing 777, Boeing 787, Boeing 747-800 and A340 upgrades
  • Pioneered ITAR Supplier Oversight, resulting in reductions in Global oversight and savings of $2 million over 1 year
  • Led the 777x pursuit, successfully securing the FMS development for the new Boeing program, resulting in the Honeywell Excellence in Engineering award

Software/Systems Engineer

General Dynamics C4 Systems
01.2001 - 01.2008
  • Company Overview: Battle Management Systems Division
  • Human Centered Design (HCD) Designer and Systems Lead for Air Force Installation Command System – enabling Situational Awareness and Command and Control (C2) across an Air Force Wing through Service Oriented Software
  • Prototyped and developed the service-based Command Post of the Future (CPOF) that was developed through HCD with actual warfighters and airmen to create a Common Operating Picture for Operation Iraqi Freedom forces
  • Conducted User research, to understand User insights and use cases for the C2 theater picture
  • Created Lean, Rapid Prototyping Development Processes to shorten the turn-time to the end customer
  • Implemented Automated Testing for JAVA/C++ based software and Web Based applications
  • Created Software Development processes and plans that resulted in shortened schedule by more than 50% while retaining overall software integrity
  • Architected a C2 System based upon net-centric technologies that is used on Air Bases world-wide
  • Battle Management Systems Division

Engineering Manager

TSYS
01.1998 - 01.2001
  • Company Overview: Formerly Vital Processing Systems, a division of Visa, Intl
  • Engineering Manager for TSYS Corp, division of Visa developing transaction processing software for Visa transactions
  • Built the Engineering department up from 3 engineers to multiple teams of 52 total engineers
  • Led the Integration and test groups through Y2K, maintaining 5 9's of availability with no defects during the event
  • Developed X.25 protocol interfaces to back-end Automated Clearing Houses
  • Developed multi-threaded automated test software to stress test transaction processing software
  • Formerly Vital Processing Systems, a division of Visa, Intl

Software Engineer

Honeywell Aerospace, Inc.
01.1992 - 01.1998
  • Coded Ada, C & C++ software for the Performance Algorithms for the 777 FMS
  • Created the software loading capabilities for the 777 CCA Assemblies to load all flight code onto the flight hardware
  • Re-Designed OH-58D Helicopter software system into an OOD based design and recoded from STP-175 Assembly to Ada
  • Re-designed the IMM primary key look-up protocol, utilizing binary searches, to shorten look-up times by 75%

Education

Bachelor of Science - Aerospace Engineering

Embry-Riddle Aeronautical University
Prescott, Arizona

Skills

  • Effective Team Leadership
  • Strategic and Tactical Project Execution
  • Customer understanding
  • Technical Program Management
  • Software Engineering Management
  • Delivery of High Impact Results
  • Mentoring and People Development
  • Customer Centric Design
  • Global Team Leadership
  • Data-Driven decision making
  • Hiring and Developing the Best
  • Amazon Bar Raiser - Hiring/Interviewing Expert

Software Languages

  • C
  • C++
  • Java
  • Ada
  • Perl

Timeline

Sr. Software Development Manager

Amazon, Inc
01.2018 - Current

TPM Manager

Amazon, Inc
01.2016 - 01.2018

Senior Project Engineer

Honeywell Aerospace, Inc.
01.2008 - 01.2016

Software/Systems Engineer

General Dynamics C4 Systems
01.2001 - 01.2008

Engineering Manager

TSYS
01.1998 - 01.2001

Software Engineer

Honeywell Aerospace, Inc.
01.1992 - 01.1998

Bachelor of Science - Aerospace Engineering

Embry-Riddle Aeronautical University

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