WILLIAM SCHNEIDER

• Collaborated with cross-functional teams including operations, sales, marketing and finance departments.
• Working directly with field GM's to create Optimized and efficient route systems using routing tool Dispatch Track
• Performed cost benefit analyses when evaluating different solutions for improving operational performance.

• Company Overview: Schwan's Company is a multibillion-dollar private company with over 12,000 employees who are passionate about delivering high-quality foods to millions of people every day. Based in Minnesota, the company sells fine frozen foods on its traditional delivery trucks, in grocery store freezers, and to the food service industry.
• Working remotely, reporting to the Corporate Senior Logistics Director, I am responsible for responding to Schwan's needs for improved territory planning, efficiencies, and cost reduction.
• Using Descartes Logistics Planning and Mapping software, along with Fleetwise software, create planning scenarios to smooth national route activity.
• Create test depots and test improved routing designs, analyzing their impact on revenue and customer service levels.
• Responsibility for designing daily routes for 25 MCs across the West Coast.
• Guided transportation planning activities, such as routing optimization, scheduling, and budgeting.

* Managed daily sales route performance under the Corporate Senior Logistics Director's guidance.

• Developed effective routing plans to boost revenue and customer satisfaction.
• Enhanced route efficiencies to improve overall performance metrics.
• Maintained and updated the customer database for the West Region.
• Served as a National Trainer for new managers across all divisions in the United States.

* Obtained year-over-year growth every year as an Area Manager. 2 years Regional highest sales growth award for 15% increase

• Developed strategies for increasing sales, market share and customer satisfaction.
• Reporting to the Zone Manager, I am responsible for managing all Depot sales and operations in the Area.
• Directly managed the Glendale, Arizona, Depot and indirectly supported all of the other depots in the zone.
• Oversee 20 home delivery routes and all warehouse operations. With a total of twenty-six employees.
• Responsible for profit and loss performance and budget management. Increased sales year over year during my tenure.
• Safety and Risk Management - Reduced accidents by 25% and injuries by 30% year over year.
• Daily Operations - Oversee all activities related to the successful functioning of the Depot, including OSHA, DOT, scheduling, warehouse performance, inventory, truck and facility maintenance, and vehicle and facility inspections.
• Staffing: Staffed all depot openings and reduced overall turnover by 20%. Attained zero turnover for multiple years.
• Responsible for staff coaching and development. Deliver year-end performance feedback and perform bi-weekly, one-on-one performance and well-being checks with each employee.
• Responsible for meeting all DOT requirements and maintaining a stellar DOT audit history.
• Training - Acted as Divisional Trainer for all new Zone and Area Managers, and Depot Training Specialist for the entire West Coast.
• Chaired multiple internal improvement committees to refine logistics and marketing performance.

• Reduced shrink and damage in Eastern Washington depots to run below corporate averages. Reduce shrink to below 2.23% and damage to below 1.4% per cycle.
• Reporting to the Zone Manager, I am responsible for managing and executing the overall strategy of depot logistics and safety support for all operations and material handler staff.
• Managed multiple locations throughout Washington State, with direct responsibility for three depots, indirect responsibility for three more, and a total of 20 direct reports.
• Trained new Operations Managers throughout the United States.
• Staffed the Zone Material Handler roles, reducing turnover by 40% overall, with zero turnover in Operations over several years.
• Created and implemented the Weekly Operations Checklist for zone reporting of truck and freezer inventories, defrosts, tire audits, and other tasks by period. This resulted in increased efficiencies, with less manual reporting.
• Awarded Schwan's Platinum Award for achieving the highest reduction in cost, shrink, damage, and asset utilization.

• Reporting to the Area Manager, I am responsible for improving route sales performance and delivering high-quality customer service.
• Awarded the Schwan's Chairman's Club recognition award for increasing route sales by 27% in my first year.
• Ensured compliance with all federal, state, and local laws governing the transportation of goods.
• Conducted daily pre-trip inspections of delivery vehicles.
• Provided excellent customer service by answering questions and professionally resolving complaints.
• Developed and implemented strategies to increase sales volume.