Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

WILLIAM TIMPANY

Phoenix

Summary

Detail-oriented Business Management major (3.4 GPA) currently attending Colangelo College of Business Grand Canyon University, with 16 years of work experience. Aiming to leverage a proven knowledge of customer loyalty, distribution management, and employee development skills to successfully contribute to the success and development of your business. Frequently praised as results-oriented by my peers, I can be relied upon to help your team to achieve its goals goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Emergency and Critical Response Team

Arizona Rangers
11.2023 - Current
  • Partner with Maricopa Country Sherrif's office as law enforcement auxillary
  • Provide law enforcement assistance to any federal, state, and local law enforcement agencies within the State of Arizona, security services for community and civic organizations
  • Trained to administer first responder assistance and render medical aide for any call for service

Arizona Rangers accept duty positions in any of the following missions:

  • Foot patrols of city or county areas
  • Prisoner transport
  • Securing crime scenes
  • Second man in the car
  • Traffic control
  • Special public event security
  • Disaster support patrols
  • Search and rescue
  • DUI checkpoint assistance
  • US Forestry and fire department support and assistance

Director of MTM and Custom Production

State and Liberty
01.2020 - 03.2025
  • Working closely with the company founders, COO, and the director of retail operations, I create, monitor, and train new company directives, development programs, and growth strategies.
  • Operating in an environment that is very much still a startup vibe all HQ executive members are accustomed to wearing multiple hats to further the business and maintain our growth trends.
  • Oversee custom production from client-side interaction to manufacturing.
  • Created and facilitated in person training to company employees in the United States and Canada
  • Spearheaded new company initiatives designed to either expand the custom program or bring financial efficiency to store processes company-wide; including a proprietary custom entry software, CRM, and a tailoring program with local partners.
  • In collaboration with fellow HQ team members, I coordinate production and delivery logistics for every custom order.
  • Oversee a team of individuals that reviews all custom orders before submission to our manufacturers
  • Handle post-production quality control discrepancies both client-side and with our factories.
  • Participated in the preliminary and post-opening processes for all growth opportunities including new store openings, popup events, and local events across the United States.

Market Director - Southwest

Suitsupply
09.2018 - 01.2020

· Oversee client relationship for Custom Made Department

· Implement key business strategies and strategic alternatives through goal setting, client accommodations and the use of department resources.

· Bridging gap between store-level staff and vertically integrated production facilities, buying departments, reallocation teams, and affiliate fabric mills

· Departmental operations: client invoice analysis, inventory management reports, product reallocation.

· Foster a conducive learning environment for staff members and new-hires

· Maintain outstanding store condition and visual merchandising standards

· Complete departmental administration and ensure compliance with policies and procedures

· Conduct personnel performance appraisals to assess training needs and build career paths and facilitate coaching.

Retail Store Manager

T-Mobile USA
03.2018 - 09.2018
  • Ensure high levels of customers satisfaction through excellent service
  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meeting sales goals by training, motivating, mentoring and providing feedback to store staff

Corporate Fleet Inventory Management

Hertz Corporation
01.2017 - 03.2018
  • Inspected product load for accuracy, and safely move it around the facility to ensure timely and complete delivery.
  • Maintained logs of working hours and of vehicle service and repair status, following applicable state and federal regulations.
  • Participated with the preparation of a massive location level initiative that was designed to streamline our workload, increase our profits and market-share, and the retention customer satisfaction

Sales Manager

Fossil Inc.
05.2016 - 01.2017
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
  • Participated in and lead seasonal store restructuring for the introduction of new product.

Education

B.S. - Business Management

Colangelo College of Business Grand Canyon University
Phoenix, AZ
01.2025

Skills

  • Supervision and leadership
  • Analytical
  • Planning
  • Decision-making
  • Team management

Certification

  • Solo Pilot's Certification
  • Civilian Advanced Rifle Course (Independence Training)
  • IFAK Lifesaver Medical Course (Independence Training)
  • Stop the Bleed First Aid (Independence Training)

Timeline

Emergency and Critical Response Team

Arizona Rangers
11.2023 - Current

Director of MTM and Custom Production

State and Liberty
01.2020 - 03.2025

Market Director - Southwest

Suitsupply
09.2018 - 01.2020

Retail Store Manager

T-Mobile USA
03.2018 - 09.2018

Corporate Fleet Inventory Management

Hertz Corporation
01.2017 - 03.2018

Sales Manager

Fossil Inc.
05.2016 - 01.2017

B.S. - Business Management

Colangelo College of Business Grand Canyon University
WILLIAM TIMPANY