Wilton Carter
Tucson
Summary
Detail-oriented professional pursuing a Microbiology degree with a strong interest in healthcare and life sciences. Leveraging team leadership experience and a commitment to patient-centered service to support laboratory and clinical initiatives. Recognized for precision and organization in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead UPS Store Associate
The UPS Store
Tucson
02.2026 - Current
- Supervised daily operations and ensured efficient workflow among team members.
- Managed inventory levels and organized stock to ensure easy access for team and customers.
- Processed shipments and facilitated timely deliveries to customers.
- Assisted customers with packaging, shipping options, and product selection.
- Resolved customer inquiries and complaints to improve overall satisfaction.
- Collaborated with team members to improve service delivery strategies.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees while overseeing daily work assignments to streamline operations.
- Guided and supported team members during daily operations.
- Handled cash register transactions accurately while providing excellent customer service.
- Managed store operations during absence of Store Manager or Assistant Manager.
Cashier / Cook / Part-Time Manager
The Buffalo Spot
Tucson
11.2022 - Current
- Oversaw daily front- and back-of-house operations to ensure sanitation compliance and quality maintenance.
- Trained and supervised team members, enhancing teamwork and service consistency.
- Demonstrated leadership by guiding team through challenges in fast-paced environments.
- Executed food preparation accurately and timely while prioritizing safety protocols.
- Maintained inventory control and supply logistics to reduce waste and streamline operations.
- Ensured cleanliness and organization of cash register area during peak hours.
- Collaborated with team members to facilitate smooth service during high-volume periods.
- Handled cash, credit, and mobile payments accurately using point-of-sale system.
Education
Associate of Science - Biology
Pima Community College
Tucson, AZ06-2028
High School Diploma -
Yuma Catholic High School
Yuma, AZ05-2020
Skills
- Customer service management
- Customer service
- Operational oversight
- Critical thinking
- Logistics improvement
- Training new associates
- Team leadership
- Problem resolution
- Conflict resolution
- Communication collaboration
- Adaptability in retail
- Attention to detail
- Analytical thinking
- Team leadership
- Customer service
- Integrity in customer service
- Problem resolution
Certification
- Phlebotomy Certification, 07/19/26, Phlebotomy Training Specialists, Tucson, AZ
- CPR & BLS Certified
Professional Interests
Eager to grow within roles that blend biology, healthcare, and patient support, including clinical operations, laboratory assistance, and entry-level research. Passionate about applying biological understanding and technical skill to enhance care quality, support health innovation, and uphold professional standards.
Timeline
Shift Lead UPS Store Associate
The UPS Store
02.2026 - Current
Cashier / Cook / Part-Time Manager
The Buffalo Spot
11.2022 - Current
Associate of Science - Biology
Pima Community College
High School Diploma -
Yuma Catholic High School