Winfred Baldwin II
Chandler,Az
Summary
Results-driven Site Coordinator with expertise in coordinating site operations and implementing safety protocols, committed to optimizing efficiency and maintaining high-quality standards in project execution.
Results-driven professional prepared to oversee site operations with precision and effectiveness. Demonstrated ability to streamline processes and foster collaborative environments. Valued for reliability and adaptability within dynamic settings, showcasing strong organizational and communication abilities.
Overview
26
26
years of professional experience
Work History
SITE COORDINATOR/FDS/DRIVER
WAYMO/TRANSDEV/MOOVE
Phoneix,AZ
01.2020 - Current
- Self- Driving Vehicle Operator Driver /FDS Fleet Deployment Specialist/Site Coordinator Automated Vehicle Division Help maintain Transdev's high standard of safety inside and outside of the vehicle while consistently demonstrating situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment. Monitor multiple software systems with constant focus; provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations, complete daily reports, and document procedures and tests. FDS Fleet Deployment Specialist is a highly motivated individual that takes on additional tasks at moment notice. Tasks can include helping individuals with troubleshooting, providing information on software, maintenance on Waymo vehicles, or covering other staff tasks. Also, coached/trained team members on policy/procedures of Waymo and Transdev. Maintain constant communication with team members and upper management only on daily. As a Site Coordinator, I Operate/Drive van/truck or other car, assignment may be alone or with a co-driver five days a week; able to sit still and stand for long periods. Capable of responding quickly to changing and potentially high-pressure environments Responsible for gathering, lifting, and transporting heavy computer equipment of up to 50 pounds Install equipment and ensure it starts successfully Complete duties promptly while adhering to schedules Complete daily reports and documents Assist with simple vehicle adjustments and settings while cars are parked. Set up cars for charging stations and maneuver cars in the parking lot Disinfect cars and workstations and prepare sanitization kits. Maintain Transdev's high standard of safety inside and outside of the vehicle Work mostly individually but also in small groups of 2/10 people Be the deputy for vehicle launch and preparation Communicate any uploading errors while also focusing on high-priority uploads.
- Coordinated daily site operations to ensure efficient service delivery and customer satisfaction.
CUSTOMER SERVICE REPRESENTATIVE
WELLS FARGO CORPORATE GROUP/ CUSTOMER SERVICE REPRESENTATIVE / WELLS FARGO AUTO FINANCE
01.2010 - 01.2020
- Ensures that the Customer Solution Center CSC) work is completed on time with accurately, planning, coordinating and monitoring the daily activities. Duties may include reviewing, prioritizing, and distributing daily work to meet deadlines and goals; monitoring work in progress planning as needed; giving feedback. and responsible for ensuring high-quality telephone customer service to Wells Fargo owned or occupied branches and facilities for repair and maintenance needs when call volume dictates. Complete special projects when tasked by management. Also maintain a position on the Vision/RIB Retail Intelligent Business) for that involves collecting data/information from several hundred Wellsfargo location across the United States.
COLLECTION SPECIALIST
ALLIED INTERSTATE
Chandler,Az
01.2000 - 01.2010
- Collects on delinquent accounts ranging from 30 days to old for companies such as Sprint PCS & Cingular Wireless Obtains payment in full for delinquent accounts or arrange suitable payment plans depending on debtor financial abilities. Promoted to the ATeam Top Performance Team.
Education
HIGH SCHOOL DIPLOMA -
Petersburg High School
Petersburg, VA06.2001
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Customer service
- Training and mentoring
- Team building
Timeline
SITE COORDINATOR/FDS/DRIVER
WAYMO/TRANSDEV/MOOVE
01.2020 - Current
CUSTOMER SERVICE REPRESENTATIVE
WELLS FARGO CORPORATE GROUP/ CUSTOMER SERVICE REPRESENTATIVE / WELLS FARGO AUTO FINANCE
01.2010 - 01.2020
COLLECTION SPECIALIST
ALLIED INTERSTATE
01.2000 - 01.2010
HIGH SCHOOL DIPLOMA -
Petersburg High School