Wynette Begay
Phoenix
Summary
Dynamic professional with a proven track record at Amazon.com in order fulfillment and quality control. Skilled in insurance verification and proficient in ICD-10 coding, demonstrating strong analytical skills and attention to detail. Adept at problem-solving, ensuring customer satisfaction while maintaining compliance with HIPAA regulations.
Overview
16
16
years of professional experience
Work History
Outbound
Amazon.com
Phoenix
04.2009 - Current
- Order Fulfillment: Highlight their experience in picking, packing, and shipping customer orders accurately, and efficiently.
- Quality Control: Emphasize her attention to detail in inspecting products for damage or defects before shipment, ensuring customer satisfaction.
- Problem Solving: Provide examples of how they identified and resolved problems in the outbound process, such as addressing shipping errors, or handling damaged goods.
Insurance Verification Specialist (Externship)
Caldwell Medical Group
Tulsa
02.2025 - 04.2025
- Entered data in EMR database to record payer, authorization requirements and coverage limitations.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Prepared and submitted detailed reports on insurance verification activities and outcomes.
- Accessed third-party insurance databases to identify coverage of benefits.
Medical Device Reprocessing Technician
Innovation Health
Scottsdale
05.2020 - 08.2024
- Operated sterilizers, aerators, and washers to disinfect and sterilize respirators, and worked in exposure to bloodborne pathogens.
- Maintained updated knowledge through continuing education and advanced training.
- Performed routine maintenance on medical equipment and instruments according to manufacturer's instructions.
- Documented all reprocessing activities in the logbook according to facility policies and procedures.
Education
Certificate of Technical Studies - Medical Billing and Coding
Arizona College Allied Health
Glendale04-2025
Skills
- BLS certification
- Medical terminology
- ICD-10 coding
- CPT coding
- HCPCS Level II coding
- HIPAA compliance
- Attention to detail
- Time management
- Organizational skills
- Insurance verification
- Critical thinking
- Research proficiency
Timeline
Insurance Verification Specialist (Externship)
Caldwell Medical Group
02.2025 - 04.2025
Medical Device Reprocessing Technician
Innovation Health
05.2020 - 08.2024
Outbound
Amazon.com
04.2009 - Current
Certificate of Technical Studies - Medical Billing and Coding
Arizona College Allied Health