Xylina Saenz

• Implemented treatment plans under the direction of licensed professionals.
• Facilitated group therapy sessions to encourage peer interaction.
• Monitored patient behavior and reported changes to healthcare team.
• Assisted patients with daily living activities and therapeutic exercises.
• Documented patient progress and maintained accurate records.
• Collaborated with multidisciplinary teams to enhance care strategies.
• Educated patients on coping strategies and self-management techniques.
• Maintained a safe and supportive environment for all patients.
• Provided emotional support to clients and patients dealing with difficult situations.
• Maintained accurate documentation of patient progress and treatments received.
• Assessed patient behavior, reactions and responses to treatment plans.
• Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
• Completed patient reports daily and submitted to management for evaluation.
• Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
• Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
• Educated clients on important life skills, housekeeping, and food preparation.
• Planned and implemented safe interventions consistent with treatment goals.
• Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
• Provided crisis intervention services to patients in need.
• Followed standard admissions procedures and documentation requirements for client intakes.
• Cultivated relationships with fellow staff members to enhance team collaboration.
• Facilitated group therapy sessions with multiple patients.
• Assisted with execution of client activities, support groups, and field trips.
• Educated family members on techniques to support a patient's recovery process.
• Implemented evidence-based practices such as cognitive behavioral therapy when working with clients.
• Influenced patients' behavior with interaction, counseling or instruction.
• Developed basic strategies to promote patient safety, wellness and independence.

• Prepared escrow documents for real estate transactions.
• Coordinated communication between clients, agents, and lenders.
• Managed file organization and document storage systems.
• Collaborated with team members to streamline workflow processes.
• Provided customer service through phone calls or emails promptly and professionally.
• Ordered demands, HOA statements, evidence of insurance and other required documents.
• Processed payments from buyers and sellers in a timely manner.

Please refer to above experience at Resilient Health

• Provided compassionate care to individuals with diverse needs and disabilities.
• Assisted clients with daily living activities to promote independence and dignity.
• Communicated effectively with families to ensure understanding of care plans.
• Supported recreational activities to enhance client engagement and social interaction.
• Maintained accurate records of services provided, medications administered, meals served.
• Encouraged developmentally appropriate activities and promoted independence skills.
• Developed positive relationships with families by providing compassionate care and understanding of their individual needs.
• Demonstrated a commitment towards continuing education by attending workshops relevant to respite care services.
• Cared for children in a safe and nurturing environment while parents took short-term breaks from caregiving responsibilities.
• Participated in training sessions related to respite care services in order to stay abreast of best practices.
• Provided assistance to families with special needs children, including physical and emotional support.
• Participated in enjoyable activities with clients to provide mental stimulation.
• Maintained hygienic and safe environments through frequent sanitation and cleaning.
• Performed cooking, cleaning, and washing linens.
• Assisted patients with hygiene, diet and mobility practices.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Helped clients get in and out of beds and wheelchairs.