Skilled management with over three years of experience in team supervision and operational efficiency. Expertise in business operations, problem-solving, and building collaborative work environments to drive performance and success.
Overview
6
6
years of professional experience
Work History
FRANCHISEE
TGC HEB-SUSHIYA
05.2023 - 01.2025
Manage daily business operations to achieve goals and maximize profitability.
Develop and execute business and marketing plans to enhance brand awareness and customer engagement.
Ensure compliance with health and safety standards, maintaining a productive work environment.
Build strong relationships with suppliers and staff, ensuring high product quality and exceptional customer service.
Head Sushi Chef
TGC H-E-B
12.2022 - 04.2023
Supervised kitchen staff to uphold food safety and quality standards.
Streamlined kitchen operations and menu offerings to boost customer satisfaction.
Provided patrons with education on different types of fish and shellfish and helped choose sushi items.
Sushi Chef
TGC Safeway
07.2021 - 07.2022
Collaborated with team members to ensure efficient operations and quality service.
Maintained high standards of food safety and cleanliness.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Team Leader
Chick-fil-A
07.2019 - 01.2020
Managed a team of 12-15 employees, ensuring outstanding customer service and operational excellence.
Trained and mentored new team members to improve performance and team cohesion.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Associate of Business Administration -
Lone Star College
Spring, TX
06.2026
ServSafe Certified -
Skills
Operational Management: Expertise in optimizing operations for efficiency and profitability
Problem Solving: Proactive and organized with a solutions-driven approach
Communication: Strong written and verbal communication skills
Customer Focus: Dedicated to creating positive customer experiences
Adaptability: Skilled at multitasking and performing under pressure
Budgeting and cost control
Timeline
FRANCHISEE
TGC HEB-SUSHIYA
05.2023 - 01.2025
Head Sushi Chef
TGC H-E-B
12.2022 - 04.2023
Sushi Chef
TGC Safeway
07.2021 - 07.2022
Team Leader
Chick-fil-A
07.2019 - 01.2020
Associate of Business Administration -
Lone Star College
ServSafe Certified -
Activities and Volunteer Work
Pianist: Self-taught since 2018, performing at concerts and church events weekly.
Translator: Assisted Burmese refugee students and newcomers.
Volunteer: Supported refugee services with clothing, food, and resettlement needs.