YADIRA AMADOR
Phoenix
Summary
To gain a position within a company that will utilize my skills and provide me with advancement opportunities to grow in the company.
Overview
10
10
years of professional experience
Work History
Health Assistant
Yuma School District One
Yuma
10.2024 - Current
- The role of a health assistant is delivering essential health services to students.
- Skilled in administering medications, conducting health screenings, and fostering communication among students, parents, and staff.
- As well as committed to promote student wellness and safety in a supportive learning environment
Medical Assistant
Noah Desert Mission
01.2022 - 08.2024
- As a medical assistant there's many responsibilities that fall under that role starting from sanitizing and keeping examinations room clean for incoming patients, interview patient to obtain reason for visit: chief complain and document accurately all patent information in electronic medical record, obtain, and record patient's vital sign according to protocol for patient's age, prepare exam room and patient for the type of exam/procedure to be performed
- As well as the maintenance of patient confidentiality following all HIPAA policies and procedures, communicating in a timely and professional manner with patient and other members of the care team at all times
- There is also the administration of vaccines, assisting with procedures: toenail removal, pap smears, Nexplanon insertion and removal, IUD insertion and removal, shave biopsy, knee/carpal tunnel injections, EKGs, spirometry, colposcopy, reviewing the patient plan and educating patient on discharge instructions
Receptionist
Reception HQ
04.2017 - 09.2022
- As a receptionist, I play an important role for over 25,000 companies around the world by answering their calls and being the business' first point of contact
- On top of answering their calls, I make sure their calls are transferred over to the business owner or manager
- If not available, per client I will collect contact details they request from the caller and arrange for a call back from the business
- Every business is different, it can range from doctors, vets or law firms needing to schedule their appointments, to car buying companies providing the customers with instant quotes on their vehicles
- Many of the calls are upset callers that are having issues; therefore, patience and great customer service is greatly needed to succeed
Front Office Registration/Scheduler
Noah Desert Mission
12.2021 - 01.2022
- As a registration/scheduler my main role is to register and schedule patients of all ages and stages of life for a full range of primary and preventative health services
- In addition, my duties include welcoming patients, handling cash, collecting and documenting patient information and confirming and/or rescheduling patient appointments
- During my main role as a front office representative, I've also had the pleasure of completing tasks as a medical assistant under the supervision of my preceptor
- Some of those skills include rooming a patient, patient preparation, taking vitals such as blood pressure, temperature, pulse, performing venipunctures, recording medical history, and ancillary test
Health Clerk
Global Academy of Phoenix
09.2021 - 10.2021
- As a health clerk at the school, I was responsible for filing important paperwork, such as students' medication intake, allergies, or any other health conditions
- I would use ASIS program to look up immunization records as well as Covid testing students and reporting it to the County of Maricopa
Sales Representative
DirecTV
12.2015 - 09.2016
- As a Moving Specialist at DirecTV, one of my main responsibilities included helping our customers schedule their moving services all while helping them make changes to their accounts which included upgrades and promotions
Server/Crew Trainer
lhop
05.2015 - 11.2015
- As a Server, my main skill was having excellent customer service
- There were always interactions with the customers starting with the greeting to making suggestions or answering questions when presenting menus
- Multi-tasking was also a very important skill as it came in handy when taking and serving drink/food orders, while always keeping tables clean and tidy
- I would also present customers with their bill and make sure payment was collected
- The ultimate goal was to make sure customers had a great experience to ensure they came back to visit us
- Moreover, my responsibility as a Crew Trainer was to train the new staff with helpful tips and advice to make sure they were prepared before they began working on their own
Education
Certified Medical Assistant Certification and Certified Medical Administrative Assistant Certification -
College of Health Careers
Somerton, AZ12.2022
High School Diploma -
Trevor G. Browne High School
Phoenix, AZ05.2013
Skills
- Customer service
- Organization skills
- Attention to detail
- Self-motivated
- Adapt well to changes
- Reliable
- Leadership skills
- Great teamwork skills
- Multi-tasking
- Health Record Management
- Health Data Entry
- Patient care
- First aid and CPR certified
References
- Sarah Bales, Health Service Director (703)881-2326, sbales@yuma.org
- Mona Hoffmeyer, RN Supervisor (928) 581-0455 mhoffmeyer@yuma.org
- Jose Lopez, PA-C, (623) 255-2317, Jal827@nau.edu
- Cassie Urquizo, Back Office Manager, (928) 581-6621, cassieurquizo@gmail.com
- Lissette Tapia, PA-C, (415) 713-1281, ltapia@sandiego.edu
- Angela Hernandez, PA-C, (602) 446-0057, Hernandez.angg03@gmail.com
- Angela Garcia, Back Office Supervisor, (623) 742-5723, angelasanchez3@yahoo.com
- Alejandra Garcia, MA Lead, (623) 696-1774, Alexa_gurrumina@yahoo.com
- Janet Estrada, MA Lead, (602) 579-2069, estradajanet92@gmail.com
Timeline
Health Assistant
Yuma School District One
10.2024 - Current
Medical Assistant
Noah Desert Mission
01.2022 - 08.2024
Front Office Registration/Scheduler
Noah Desert Mission
12.2021 - 01.2022
Health Clerk
Global Academy of Phoenix
09.2021 - 10.2021
Receptionist
Reception HQ
04.2017 - 09.2022
Sales Representative
DirecTV
12.2015 - 09.2016
Server/Crew Trainer
lhop
05.2015 - 11.2015
Certified Medical Assistant Certification and Certified Medical Administrative Assistant Certification -
College of Health Careers
High School Diploma -
Trevor G. Browne High School
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