Yanitzi Banuelos

Multi-tasked various roles within locally owned restaurant, while ensuring order accuracy and customer satisfaction. Effectively communicated with diverse clientele and built positive rapport with customers by addressing concerns and delivering appropriate solutions.

Results- driven sales associate with a solid background in account management and delivery of exceptional customer service skills. Proactively communicated with customers, advising them of ongoing sales and events tailored to their shopping needs. Documented and tracked orders to ensure accuracy and satisfaction with services. Collaborated with vendors to facilitate timely completion of orders. Acquired and applied thorough knowledge of building materials. Honored as “Employee of the Month” five times for delivery of outstanding customer service and exceeding metric goals.

Supported the Membership Director with member engagement and retention services. Organized and executed community events. Maintained accurate membership records, and provided timely responses to program inquiries from current and potential members. Assisted with obtaining financial and demographic information necessary in obtaining financial assistance. Oversaw (as needed) program rules and implementation. Received “Youth of the Year” award in 2019.