Yareli Vasquez
Glendale
Summary
Dynamic Shift Leader with proven expertise at Panda Express, excelling in team leadership and customer service management. Skilled in cash handling and training, I enhanced customer satisfaction through effective problem-solving and efficient operations. Committed to maintaining safety standards while keeping a positive work environment and driving team performance. Enjoy multitasking and staying on me feet and work best in face past environments. Great with customers and know how to talk to them and understand their wants and needs.
Overview
4
4
years of professional experience
Work History
Shift Leader
Panda Express
07.2021 - 08.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Trained to be quick and on my feet
Sales Associate
The Home Depot Inc
01.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Cross trained in different positions; freight, order picker & sales associate
- Informed customers about our products to give them what’s best for them
Education
GED -
Humanities & Science
Phoenix, AZSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Training assistance
- Creative problem solving
- Customer service management
- Safety processes and procedures
- Sales and upselling
- Client service
- Sales reporting
- Sales expertise
- POS system operation
- Shift leadership
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
The Home Depot Inc
01.2024 - 11.2024
Shift Leader
Panda Express
07.2021 - 08.2025
GED -
Humanities & Science
Similar Profiles
Trang NguyenTrang Nguyen
Store Manger at Panda Restaurant Group, Inc., Panda ExpressStore Manger at Panda Restaurant Group, Inc., Panda Express
Javier GutierrezJavier Gutierrez
New Store Opening Manager at Panda Restaurant Group, Inc., Panda ExpressNew Store Opening Manager at Panda Restaurant Group, Inc., Panda Express
Maria EscuetaMaria Escueta
License Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda ExpressLicense Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda Express
Bea Anne TrinidadBea Anne Trinidad
Shift Leader at Panda Restaurant Group, Inc., Panda ExpressShift Leader at Panda Restaurant Group, Inc., Panda Express
Shimani KabenderaShimani Kabendera
Dishwasher at Desert IndustryDishwasher at Desert Industry