Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
Work Availability
Timeline
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Yasmine Peña

Yasmine Peña

Tucson

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. An employee is only as good as management.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Plumbing Department Manager

Alpha Builder LLC
Tucson
08.2025 - Current
  • Coordinated with vendors for supply procurement as needed.
  • Held regular one-on-one meetings with employees to review product feedback.
  • Generated invoices and created estimates including insurance company authorization.
  • Coordinated project schedules and resource allocation for plumbing installations.
  • Monitoring insurance verification and record filing all up to date state licenses.

Patient Care Coordinator

Heroes Of Hearing
Tucson
03.2025 - 04.2025
  • Managed patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency
  • Maintained accurate and up-to-date patient records, including medical history, treatment plans, and insurance information
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times
  • Performed administrative tasks such as data entry, billing coordination, insurance verification for smooth operations.
  • Implemented efficient systems for managing patient flow within the clinic or hospital setting

Lead Reset Specialist

Advantage Solutions
Tucson
11.2020 - 03.2023
  • Oversaw remodeling projects across the western hemisphere, ensuring consistent quality
  • Applied analytical skills to plan and execute complex blueprints
  • Demonstrated leadership in managing and coordinating team efforts
  • Achieved significant improvements in store layouts, enhancing customer experience
  • Drove project completion ahead of schedule, optimizing resource allocation

Podiatrist Assistant/Office Manager

Dean D Hinners DPM
Metropolis
02.2016 - 03.2020
  • Assisted podiatrist on-site, enhancing patient care
  • Resolved complex billing issues, improving financial efficiency
  • Implemented innovative solutions for non-adjudicated claims
  • Maintained detailed records for effective patient management
  • Contributed to a supportive and collaborative office environment
  • Streamlined patient intake process, enhancing data accuracy and office efficiency.
  • Analyzed insurance claim disputes to expedite adjudication and maximize reimbursements.
  • Provided essential support in patient care and administrative tasks, ensuring smooth clinic operations.
  • Implemented innovative office management practices to optimize workflow and patient satisfaction.

Sales Representative

San Bernardino Mitsubishi
San Bernardino
05.2006 - 01.2010
  • Exercised persuasive communication in marketing and sales calls through newspapers & ads
  • Applied analytical skills in utilizing the four square method
  • Exhibited enthusiasm and determination in achieving top sales
  • Showcased supportive and collaborative skills in team interactions
  • Used bilingual skills to solve language barriers and increase sales
  • Championed a customer-first approach to drive repeat business
  • Achieved Top Seller 3 months in a row

Executive Director

Garcia International
Fontana
05.2001 - 04.2006
  • Conducted comprehensive training programs
  • Hired and collaborated with contractors
  • Performed clerical duties with precision
  • Maintained a supportive work environment
  • Maintained rigorous oversight of inventory and installations, ensuring accuracy.
  • Led dynamic training programs that boosted contractor performance.

Receptionist

H&R Block
Los Angeles
11.2000 - 05.2001
  • Managed multi-line phone system with efficiency
  • Validated parking to ensure smooth client visits
  • Scheduled appointments via phone, mail, and email
  • Streamlined document organization and filing
  • Curated tax forms for timely pick up
  • Streamlined document management, enhancing filing efficiency and data retrieval at H&R Block.

Education

High School Diploma -

Milor High School
Rialto, CA

Skills

  • Communication skills
  • Time management
  • Organizational skills
  • Microsoft Software
  • Insurance verification
  • Patient scheduling
  • HIPAA compliance
  • Billing coordination
  • Conflict resolution
  • Project management
  • Documentation
  • Sales and marketing

Certification

  • Forklift/Reach/Pallet Jack Certification
  • Driver's License
  • Certified Payroll Professional
  • Project Management Professional (PMP)
  • Accrediting Agency, Field of study: (Degree, Certificate, or Designation)

References

Upon Request

Personal Information

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Plumbing Department Manager

Alpha Builder LLC
08.2025 - Current

Patient Care Coordinator

Heroes Of Hearing
03.2025 - 04.2025

Lead Reset Specialist

Advantage Solutions
11.2020 - 03.2023

Podiatrist Assistant/Office Manager

Dean D Hinners DPM
02.2016 - 03.2020

Sales Representative

San Bernardino Mitsubishi
05.2006 - 01.2010

Executive Director

Garcia International
05.2001 - 04.2006

Receptionist

H&R Block
11.2000 - 05.2001

High School Diploma -

Milor High School
Yasmine Peña