YASWANTH KARTHIK SARMA
Flagstaff,ARIZONA
Summary
As a new graduate with a creative and scientifically rigorous background and a focus on teamwork, I am excited to use my skills in quantitative modeling and experimentation to improve organizational experience. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Insightful Research Interviewer with significant experience compiling statistical data on psychology-related issues. Organized and detailed to manage multiple, concurrent tasks. Proven to build trust and rapport with participants.
Overview
3
3
years of professional experience
Work History
Food Service Worker
K L University
11.2019 - 04.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Utility Worker
K L University
01.2022 - 04.2023
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
Cashier
K L University
06.2021 - 02.2023
- Assisted clients in finding products, completing transactions, and enrolling in reward schemes.
- Resolved consumer issues and provided answers to inquiries regarding business policies.
- Made merchandise signage and pricing tags.
- Closely collaborated with the shift manager to address issues and resolve client concerns.
- Totaled the cash drawer at the start and finish of every work shift.
- Collected and authorized payments of guests.
- Verified identity when selling alcohol and tobacco products.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Problem-solving, planning, and prioritizing
K L University
06.2020 - 02.2022
- Collaborated with classmates to organize study groups and develop effective study schedules, resulting in improved academic performance.
- Successfully managed multiple academic assignments and extracurricular commitments by creating detailed task lists and prioritizing tasks based on deadlines and importance.
- Participated in student organizations and clubs, contributing ideas and solutions to address various challenges and enhance the overall student experience.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Information gathering and monitoring
K L University
08.2022 - 05.2023
- Conducted literature reviews and research for academic papers and projects, utilizing library resources, online databases, and scholarly journals to gather relevant information.
- Monitored academic deadlines, exam schedules, and course requirements using digital calendars and academic planners, ensuring timely completion of assignments and preparations for exams.
- Stayed informed about campus events, news, and opportunities by subscribing to university newsletters, attending student forums, and following relevant social media channels.
- Enhanced data accuracy by meticulously collecting and recording information during field visits.
- Facilitated stakeholder engagement by organizing workshops, focus groups, and interviews to gather comprehensive feedback.
Flexibility, adaptability, teamwork, and customer service orientation
K L University
01.2022 - 04.2023
- Adapted quickly to changes in course curriculum or project requirements, demonstrating flexibility and resilience in academic settings.
- Collaborated with classmates on group projects and team assignments, effectively dividing tasks, resolving conflicts, and achieving shared goals.
- Provided peer tutoring or academic assistance to fellow students, demonstrating a commitment to supporting others and promoting a positive learning environment.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Education
Master of Science - Computer Science
Northern Arizona University
Flagstaff, AZ12.2025
Bachelor of Technology - Electronics And Communication Engineering
K L UNIVERSITY
Green Fields, Vaddeswaram04.2023
Skills
- Customer Focus
- Complaint Handling
- Typing Speed
- Assertiveness
Disclaimer
I therefore certify that the information above is accurate to the best of my knowledge and that I am solely responsible for its accuracy.
Timeline
Information gathering and monitoring
K L University
08.2022 - 05.2023
Utility Worker
K L University
01.2022 - 04.2023
Flexibility, adaptability, teamwork, and customer service orientation
K L University
01.2022 - 04.2023
Cashier
K L University
06.2021 - 02.2023
Problem-solving, planning, and prioritizing
K L University
06.2020 - 02.2022
Food Service Worker
K L University
11.2019 - 04.2023
Master of Science - Computer Science
Northern Arizona University
Bachelor of Technology - Electronics And Communication Engineering
K L UNIVERSITY
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