Results-driven professional in retail and healthcare environments. Proven expertise in team collaboration, workplace safety, and customer engagement, consistently enhancing service quality and operational efficiency.
Overview
1
1
Language
9
9
years of professional experience
Work History
Surgical Core Technician/ OR Unit Aide/Lead EVS Floor Technician
Banner Health
Banner Gateway Medical Center
05.2022 - Current
Oversaw a team in environmental services staff, providing training and guidance to enhance performance and service quality.
Maintained accountability for building keys, and access cards.
Checked and stocked inventory throughout the facility to meet expected demands.
Maintained building interiors with routine deep cleans of high traffic areas.
Operated compactors to discard cardboard boxes and trash.
Notified facilities about needed repairs to maintain public safety.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Became an OR unit aide for our OR department. I stocked operating rooms with essential surgical supplies
Transported patients and surgical specimens promptly and safely
Assemble and organize surgical case carts with the exact sterile instruments and supplies required for surgical procedures.
Sales Associate/ Sales Lead/ Assistant Manager
The Children’s Place
6555 E Southern Ave Mesa AZ 85206
06.2017 - Current
Began as a sales associate, assisting an average of 50 customers daily by providing personalized recommendations and delivering exceptional customer service to consistently achieve and exceed sales goals.
Maintained organized sales floors by replenishing inventory, merchandising products, and creating visually appealing displays that maximized customer purchases.
Processed cash and credit transactions accurately while packing, unpacking, and organizing merchandising shipment.
Collaborated with team members on promotional events and seasonal merchandising initiatives to drive store performance.
Promoted to Sales Lead, serving as a key holder, responsible for opening and closing the store , balancing registers, and ensuring smooth daily operations.
Advanced to Assistant Manager after transferring to Arizona Mills. I recruited, interviewed, onboarded, and trained more than 15 sales associate, developing knowledgeable and high-performing team members.
Advanced to Assistant Manager after transferring to Arizona Mills. I recruited, interviewed, onboarded, and trained more than 15 sales associate, developing knowledgeable and high-performing team members.
Protected company assets by ensuring compliance with operational standards, cash handling procedures, and loss prevention policies.
Assisted with scheduling, coaching, performance management, and day to day store operations To maintain an efficient and productive work environment.
I took a step down to sales associate when I was presented with another opportunity, but still remained with the company as a part time sales associate.
Education
High School Diploma -
Desert Ridge High School
Mesa, AZ
05.2017
Skills
Workplace safety
Team communication
Team collaboration
Time management
Customer assistance
Cash handling
Customer engagement
Retail sales
Store opening and closing
Timeline
Surgical Core Technician/ OR Unit Aide/Lead EVS Floor Technician