Yenipher Ponce
Phoenix
Summary
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant II
Community health center of Yavapai
11.2021 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician
- Provided assistance to medical staff in performing minor surgical procedures
Cook/Cashier
Flew the Coop Nashville Hot Chicken Shack
09.2021 - 10.2021
- Closed down the kitchen and followed the closing checklist for the kitchen stations after each shift
- Cooked garnishes like bacon pieces ahead of time to use as toppings on fresh dishes later
- Prepared menu items according to precise measurements and recipes
Sandwich Artist
Subway
01.2021 - 09.2021
- Kept the customer and food preparation areas clean and well-organized for maximum efficiency
- Increased customer satisfaction by quickly addressing and resolving food and service complaints
- Responsible for food preparation to meet franchise standards for quantity, speed, and packaging
- Interacted with customers while taking orders and promoted a positive image for the company
Housekeeper
Bell Rock Inn by Diamond Resorts
01.2021 - 04.2021
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
- Removed waste paper and other trash from premises to designated area
- Cleaned and stocked 10 rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items
Crew Member
Taco Bell
08.2019 - 01.2021
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
- In charge of taking orders from customers and ensuring that food is prepared and distributed properly
- Worked as part of a team to complete efficient tasks and bring in top hauls
- Served food to customers and kept track of food expiration dates while maintaining a clean work area
Education
High School Diploma -
Camp Verde High School
Camp Verde, AZ05-2020
Skills
- Ordering procedures
- Cash Handling
- Verbal and written communication
- HIPAA Compliance
- Medical Terminology
- Communication skills
- Procedure Assistance
- Data Entry
- Patient Scheduling
- Patient Flow Management
- Stocking and replenishing
- Preparing specimens and samples
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Professionalism and ethics
- Insurance verification
- Sterilization techniques
- First aid
- Fluent in spanish
- Adaptable
- Specimen labeling
- Patient oral care
- Patient feeding
- Lab equipment calibration
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Resolved product issue through consumer testing.
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Certified Nursing Assistant (CNA)
- Spanish Bilingual Assistant- (Phoenix Children Hospital 2022 Dec)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant II
Community health center of Yavapai
11.2021 - Current
Cook/Cashier
Flew the Coop Nashville Hot Chicken Shack
09.2021 - 10.2021
Sandwich Artist
Subway
01.2021 - 09.2021
Housekeeper
Bell Rock Inn by Diamond Resorts
01.2021 - 04.2021
Crew Member
Taco Bell
08.2019 - 01.2021
High School Diploma -
Camp Verde High School
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