Yesenia Ronces Maya
Phoenix,AZ
Summary
Motivated legal assistant with experience supporting pre-litigation personal injury casework, including client intake, case coordination, and communication with clients and insurance providers. Skilled in managing high-volume workflows, maintaining organized case files, and delivering professional, empathetic client service. Strong administrative and coordination background with the ability to prioritize tasks and operate efficiently in fast-paced environments. Fluent in English and Spanish.
Overview
9
9
years of professional experience
Work History
Lead Project Coordinator
Roadrunners Specialty Construction LLC
Phoenix, AZ
08.2025 - Current
- Served as the primary point of contact for clients, handling inquiries, providing updates, and ensuring clear communication throughout project timelines
- Coordinated scheduling between clients, contractors, and internal teams to ensure timely and efficient project execution
- Managed administrative tasks including maintaining project documentation, tracking progress, and organizing records
- Assisted with preparing work orders, estimates, and project-related documents
- Responded to client concerns and resolved issues promptly to maintain strong client relationships and satisfaction
- Supported daily operations by ensuring accurate communication, scheduling, and workflow coordination across multiple projects
Legal Assistant
Sweet James Accident Attorneys
Phoenix, AZ
01.2026 - 03.2026
- Handled high-volume client intake for personal injury cases, serving as the first point of contact for prospective personal injury clients
- Communicated with clients regarding case status, documentation needs, and next steps throughout the pre-litigation process
- Assisted with opening new cases, gathering client information, and organizing case files
- Coordinated medical records requests, bills, and supporting documentation for case development
- Maintained accurate and organized case files to support efficient case progression and attorney review
- Communicated with insurance companies regarding claims, documentation, and case updates
- Supported case managers and attorneys with administrative tasks to ensure timely handling of personal injury matters
- Maintained professionalism and empathy when working with clients experiencing stressful and sensitive situations
Executive Assistant
Left Dot Palm LLC
Scottsdale, AZ
04.2023 - 08.2025
- Provide comprehensive executive-level support to multiple senior leaders, including calendar management, meeting scheduling, and domestic/international travel coordination.
- Serve as the primary liaison between executives, clients, and internal teams, ensuring clear communication and follow-through on priorities.
- Implemented streamlined scheduling and intake systems, improving efficiency of executive operations.
- Spearheaded client engagement efforts and secured high-value deals by identifying needs and coordinating executive participation.
- Managed financial administration including reconciliation, expense tracking, and settlements in compliance with company policy.
Paralegal
Accident Law Group
Phoenix, AZ
09.2020 - 04.2023
- Managed high-volume personal injury case files, supporting attorneys through pre-litigation and litigation phases
- Communicated with clients, medical providers, and insurance companies to gather and track case information
- Drafted legal documents and organized discovery materials under strict deadlines
- Coordinated medical records, bills, and supporting documentation for case development
- Maintained accurate and compliant case files to ensure efficient case progression
- Anticipated attorney needs and prepared case materials to support litigation readiness
Data Entry Specialist
Vanguard
Scottsdale, AZ
10.2019 - 09.2020
- Generated reports and presented insights to senior leadership to guide decision-making.
- Audited and maintained sensitive financial records, ensuring accuracy and compliance.
- Digitized and archived client information while developing streamlined workflows to improve efficiency.
Paralegal
Lexington Law Firm
Phoenix, AZ
05.2017 - 10.2019
- Managed client intakes, files, and case documentation to support attorneys specializing in financial and credit law.
- Drafted correspondence, reviewed reports, and ensured compliance with regulations.
- Facilitated communication between clients and legal teams to resolve cases efficiently.
Fraud Prevention Analyst
Macy’s
Tempe, AZ
11.2016 - 04.2017
- Investigated suspicious activity, analyzed large data sets, and identified patterns of fraud.
- Partnered with internal teams to develop fraud prevention strategies and mitigate financial risk.
- Delivered clear, empathetic communication to customers regarding account activity, maintaining trust and loyalty.
- Produced incident reports and offered strategic insights to improve fraud mitigation efforts.
Education
Bachelor of Arts - Political Science
Arizona State University
Tempe, AZ05.2019
Certificate - International Studies
Arizona State University
Tempe, AZ05.2019
Skills
- Client Intake & Case Coordination
- Personal Injury Pre-Litigation Injury Support
- Workflow Optimization & Process Improvement
- Client & Insurance Communication
- Financial Administration & Expense Management
- Executive Calendar & Travel Management
- Legal Research & Documentation
- Microsoft Office, Google Suite, Slack, Notion, CRM Systems
- Scope management
- Documentation management
Languages
English — Fluent
Spanish — Fluent
Timeline
Legal Assistant
Sweet James Accident Attorneys
01.2026 - 03.2026
Lead Project Coordinator
Roadrunners Specialty Construction LLC
08.2025 - Current
Executive Assistant
Left Dot Palm LLC
04.2023 - 08.2025
Paralegal
Accident Law Group
09.2020 - 04.2023
Data Entry Specialist
Vanguard
10.2019 - 09.2020
Paralegal
Lexington Law Firm
05.2017 - 10.2019
Fraud Prevention Analyst
Macy’s
11.2016 - 04.2017
Certificate - International Studies
Arizona State University
Bachelor of Arts - Political Science
Arizona State University