Yolanda Guillermo
Rio Rico
Summary
Dynamic administrative professional with experience at the Department of Economic Security, excelling in office administration and customer service. Proven ability to enhance document organization and streamline communication. Skilled in Microsoft Excel and fostering positive relationships, ensuring efficient operations and a collaborative work environment. Committed to maintaining confidentiality and supporting team success.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Department of Economic Security
05.2010 - 11.2021
- Assisted in managing office supplies inventory, ensuring availability for daily operations.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized and maintained filing systems, enhancing document retrieval efficiency.
- Supported scheduling and coordination of meetings, optimizing calendar management for staff.
- Handled incoming correspondence, prioritizing responses to streamline communication flow.
- Engaged with clients and visitors, providing information and directing inquiries appropriately.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Computer Teacher's Aide
Rio Rico School District
09.2005 - 05.2010
- Developed engaging lesson plans incorporating technology to enhance student learning outcomes.
- Implemented innovative teaching methods utilizing interactive software and tools for diverse learning styles.
- Developed meaningful relationships with students, fostering a positive learning environment and promoting mutual respect.
- Implemented projects to enhance computer science subject matter and help students grasp concepts.
- Monitored student behavior, promoting a safe and respectful learning atmosphere.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
Child Care Helper
State of Arizona Department of Economic Security
03.1998 - 04.2005
- Supervised daily activities to ensure safety and engagement among children.
- Assisted with lesson planning and implementation of educational activities.
- Maintained organized environment conducive to learning and play.
- Collaborated with parents to discuss child development and progress.
- Developed strong bonds with each child, creating a sense of security within the childcare environment.
- Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
Education
Bachelor of Science - Business Management
University of Phoenix, Nogales Az 85621
Nogales, AZ 06-2004
Bachelor of Science -
Bowie High School
El Paos, TxSkills
- Customer service
- Data entry
- Office administration
- Microsoft Excel
- File organization
- Customer and client relations
- Computer proficiency
- Excel spreadsheets
- Records management
- Professional and mature
- Mail handling
- Confidential document control
- Meeting arrangements
- Payroll and budgeting
- Mail distribution
- Event coordination
- Data management
- Letter preparation
Timeline
Administrative Assistant
Department of Economic Security
05.2010 - 11.2021
Computer Teacher's Aide
Rio Rico School District
09.2005 - 05.2010
Child Care Helper
State of Arizona Department of Economic Security
03.1998 - 04.2005
Bachelor of Science - Business Management
University of Phoenix, Nogales Az 85621
Bachelor of Science -
Bowie High School
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