Yolanda Hedquist

• Acting Person Of Contact.
• Handle equipment, chemicals, and materials properly and with caution.
• Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
• Increased workplace morale by maintaining a positive attitude toward colleagues, supervisors.
• Complete all required documentation accurately.

• Audited patient records. Was responsible for every record to be complete and accurate. Ensuring all doctors and staff had signatures, dates, doctors or staff notes, all drugs given were converted into milligrams and route of any medication given was documented, and all drugs logged accurately, etc.
• Inventory Control. Documented all medications, controlled and uncontrolled drugs, laboratory tests, hospital supplies and pet food.
• In charge of billing, small claims, garnishments, and liens for collections.
• Performed in-house laboratory testing and prepared samples for outside lab.
• Assisted in surgical prepping, surgeries, anesthesia administration, monitoring and recovery.
• Managed DEA regulations and maintenance of accurate controlled drug logs. Maintaining OSHA regulations and compliance.
• Performed blood draws, set IV catheters, took digital radiographs, and performed dentals, dispensed prescribed medication.
• Assisted the two owners and one technician to help build and design a new veterinary building.
• Managed front desk operations. Handling of payments and maintained accurate financial records, accounts payable and receivable, daily deposits, handled any client concerns, answered phones, scheduled appointments, scanning of documents, training of front office staff, ordered all office supplies, front office staff and doctors schedules, managed hospital software and machines, new hire background checks, workman's comp documentation.

Consumer credit counseling

• Established strong rapport with clients, creating a positive experience during difficult financial circumstances.
• Improved client financial situations by providing tailored credit counseling and debt management strategies.

Crew leader, Metal finisher, Aerospace plant

• Inspected incoming and outgoing materials for accuracy and quality.
• Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Used hand tools, instruments, gauges and equipment to complete accurate measurements.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients and updated client records.
• Resolved customer problems and complaints.
• Managed multiple tasks and met time-sensitive deadlines.
• Audited all patient records before filing.

• Maintained all financial records.
• Called in all blue stakes before construction could begin.
• Accounts payable.
• Expense accounts.
• Employee payroll.