Summary
Work History
Education
Skills
Languages
Timeline
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Yoseline  Macias Nunez

Yoseline Macias Nunez

Mesa

Summary

Dynamic and customer-focused professional with proven expertise at Burlington, excelling in cash handling and customer service. Recognized for building strong customer relationships and enhancing shopping experiences. Demonstrated reliability and integrity while managing transactions and resolving issues efficiently, contributing to a positive retail environment and exceeding productivity goals.

Work History

Cashier

Burlington
11.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and performed end-of-day reconciliations.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Assisted in restocking shelves and organizing merchandise displays.
  • Ensured cleanliness of the checkout area to enhance shopping experience.
  • Learned company policies and procedures to support operational efficiency.
  • Trained on inventory management systems to track product availability.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

High School Diploma - General Studies

Skyline High School
Mesa, AZ
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Merchandise restocking
  • Refund handling
  • Returns processing
  • Loss prevention
  • Fraud prevention awareness
  • Loyalty program promotion

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Burlington
11.2025 - Current

High School Diploma - General Studies

Skyline High School
Yoseline Macias Nunez