Yulineidis Gonzalez Rojas
Phoenix
Summary
Proven track record in enhancing product and service quality, notably at El Centro Comercial, by implementing strategic quality control measures and fostering customer satisfaction. Expertise in visual inspection and a strong customer focus have led to significant improvements in operational efficiency and customer service excellence.
Overview
10
10
years of professional experience
Work History
Quality Control Officer
El Centro Comercial
07.2019 - 09.2021
- Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
- Collaborated with production teams to identify areas for improvement and implement corrective actions for better product outcomes.
- Played an integral part in new product development projects by providing valuable input on quality considerations and potential obstacles.
- Approved incoming materials by confirming specifications and taking measurement tests.
Office Staff / Librery Clerk
Bernabes Boza Sanchez University
09.2017 - 06.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- helping students and staff with different types of tasks
- Worked in library
Restaurant Staff Member
Jimambay Restaurante
03.2012 - 07.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to increased sales by upselling menu items and promoting daily specials.
- Reduced waste by carefully monitoring portion sizes and implementing effective food storage practices.
Education
High School Diploma -
Salvador Sisnero Bentacour
Camaguey / Cuba06.2005
Skills
- Customer Service
- Visual Inspection
- Physically Fit
- Customer Focus
Timeline
Quality Control Officer
El Centro Comercial
07.2019 - 09.2021
Office Staff / Librery Clerk
Bernabes Boza Sanchez University
09.2017 - 06.2019
Restaurant Staff Member
Jimambay Restaurante
03.2012 - 07.2017
High School Diploma -
Salvador Sisnero Bentacour
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