Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yulissa Garcia

Tolleson

Summary

Seeking a part-time or full-time job in an environment to gain experience in helping solve real-life problems and settle into a social and diverse environment.

Overview

11
11
years of professional experience

Work History

Front Office Receptionist

Healthy Life Family Medicine
Goodyear
05.2021 - Current
  • Checking in/Check out.
  • Verification of benefits.
  • Scanning and faxing.
  • Balancing and cash handling.

Customer Service Representative

Jewish Family & Children Service
Phx
07.2020 - 05.2021
  • Answering phones and assisting with scheduling appointments.
  • Medical records, subpoenas.
  • Collecting copays.
  • Scheduling transportation.

Call Center Operator

Associated Retina Consultants
Peoria
07.2018 - 06.2020
  • Assist Patients with setting up appointments or rescheduling
  • Sending triage messages when patients have concerns
  • Scheduling patients when referral is submitted

Customer Service Representative

General Dynamics
Phoenix
10.2016 - 07.2018
  • Enroll people in qualifying health coverage
  • Explain the basics of their health coverage
  • Call center environment

Manager

Burger King
Phoenix
08.2014 - 10.2016
  • Cash Handling
  • Keeping a clean and safe environment for coworkers and customers

Education

High School Diploma -

Tolleson Union High School
9419 W Van Buren St
05.2015

Some College (No Degree) -

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ

Skills

  • Fluent in English and Spanish
  • Excellent writing skills and verbal skills
  • Proficient in Microsoft Word and Microsoft Excel
  • Teamwork
  • Independent work

Timeline

Front Office Receptionist

Healthy Life Family Medicine
05.2021 - Current

Customer Service Representative

Jewish Family & Children Service
07.2020 - 05.2021

Call Center Operator

Associated Retina Consultants
07.2018 - 06.2020

Customer Service Representative

General Dynamics
10.2016 - 07.2018

Manager

Burger King
08.2014 - 10.2016

High School Diploma -

Tolleson Union High School

Some College (No Degree) -

Maricopa Community Colleges, Estrella Mountain Community College
Yulissa Garcia