Zach Eastburn
Tempe
Summary
Reliable worker with a strong background in customer service and problem-solving on the job. Devoted to giving customers a positive experience, and making sure they leave satisfied, and wanting to come back soon.
Overview
7
7
years of professional experience
Work History
Copy and Print Associate
OfficeMax
Scottsdale
2024.01 - 2025.08
- Fulfilled online print orders to customer satisfaction.
- Assisted customers with their copy and print needs by offering product recommendations.
- Provided customer service in person, over the phone, and via email.
- Enhanced customer satisfaction by assisting with rewards membership sign-ups for exclusive deals.
Guest Advocate
Target
Scottsdale
2021.10 - 2022.05
- I took care of product returns and addressed complaints made by customers.
- Resolved customer concerns and disputes regarding non-returnable items, ensuring satisfaction, and a positive experience.
- Assisted customers with ordering products that are not available in-store.
Cashier
Safeway
Scottsdale
2019.01 - 2020.01
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Restocked shelves efficiently to ensure product availability.
Education
High School Diploma -
Cactus Shadows High School
AZ2022-05
Skills
- Customer service
- Order fulfillment
- Inventory management
- Sales promotion
- Problem solving
- Conflict resolution
- Graphic design
- Effective communication
Timeline
Copy and Print Associate
OfficeMax
2024.01 - 2025.08
Guest Advocate
Target
2021.10 - 2022.05
Cashier
Safeway
2019.01 - 2020.01
High School Diploma -
Cactus Shadows High School