Zachary Clausen
Phoenix
Summary
Dedicated professional with a strong background in shipping and warehouse operations. Expertise in team collaboration and effective communication, driving improvements in service delivery and operational efficiency.
Overview
10
10
years of professional experience
Work History
Dispatcher/Warehouse Worker/Forklift Operator
Camelback Hyundai
Phoenix, AZ
04.2025 - Current
- Coordinated timely dispatch of personnel and equipment to optimize operational efficiency.
- Monitored communication systems to ensure accurate routing and effective response times.
- Assisted in training new team members on protocols and software systems utilized in dispatch operations.
- Received shipments from various freight companies
- Operated forklift equipment safely and efficiently
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Scheduled deliveries and pickups according to customer needs.
- Operated forklifts and pallet jacks to transport materials within the warehouse.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Assisted in receiving, stocking and distribution of merchandise.
Parking Lot Supervisor
Camelback Hyundai
Phoenix, AZ
11.2021 - 03.2025
- Trained and mentored staff on safety protocols and customer service standards.
- Managed an efficient team of parking attendants, ensuring timely service and optimal space utilization.
- Maintained a clean and organized environment, enhancing the overall visual appeal of the parking lot.
- Evaluated employee performance regularly, identifying areas for improvement and providing constructive feedback.
- Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.
- Implemented process improvements enhancing operational efficiency in parking management.
- Monitored parking lot conditions, addressing issues proactively to maintain compliance with regulations.
- Managed inventory of parking supplies, ensuring availability for staff and operations needs.
Parts Back Counter
Earnhardt Lexus
Phoenix, AZ
02.2020 - 08.2021
- Processed customer transactions efficiently while maintaining accuracy and attention to detail.
- Assisted in inventory management, ensuring stock levels met customer demand consistently.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Completed physical inventory counts each month.
- Managed disposal of obsolete inventory in environmentally responsible manner, ensuring compliance with regulations.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
Shipping and Receiving Clerk
Euravia
Glendale, AZ
02.2018 - 01.2020
- Coordinated inbound and outbound shipments, ensuring compliance with safety regulations and company procedures.
- Managed inventory control processes, utilizing warehouse management systems to track stock levels accurately.
- Oversaw packaging operations, optimizing workflow for efficiency and minimizing material waste.
- Implemented process improvements that enhanced shipment accuracy and reduced delivery times significantly.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Lot Attendant/Detail Specialist
Arrowhead Lexus
Peoria, AZ
05.2016 - 01.2018
- Managed vehicle inventory and organization to optimize lot space and accessibility.
- Parked and retrieved cars according to customer needs.
- Prepared vehicles for delivery to customers, ensuring they were clean and fueled.
- Wiped down and polished interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Polished windows and mirrors of vehicles and equipment.
- Applied wax and sealants to exterior of vehicles and equipment.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Conducted vehicle inspections, ensuring cleanliness and operational readiness for customer viewings.
- Assisted in coordinating vehicle movements for timely deliveries and service appointments.
- Trained new lot attendants on safety protocols and efficient workflow procedures.
- Collaborated with sales staff to ensure seamless transitions between vehicle sales and delivery processes.
Education
High School Diploma -
Willow Canyon High School
Surprise, AZSkills
- Time management
- Problem-solving
- Schedule management
- Route planning
- Work order management
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Workflow prioritization
- Forklift experience
Timeline
Dispatcher/Warehouse Worker/Forklift Operator
Camelback Hyundai
04.2025 - Current
Parking Lot Supervisor
Camelback Hyundai
11.2021 - 03.2025
Parts Back Counter
Earnhardt Lexus
02.2020 - 08.2021
Shipping and Receiving Clerk
Euravia
02.2018 - 01.2020
Lot Attendant/Detail Specialist
Arrowhead Lexus
05.2016 - 01.2018
High School Diploma -
Willow Canyon High School