Zachary Harberts
Pritchette Physical Therapy
Phoenix
5
years of professional experience
Retail worker with a proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with a focus on achieving results. As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Work History
Physical Therapist Technician
1 Year 3 Months- Collaborated with healthcare staff to optimize over 50 patient experiences and streamline service delivery.
- Educated patients on injury prevention and home exercises to promote long-term health and wellness.
- Contributed to a positive clinic atmosphere through effective communication skills, empathetic listening, and professionalism.
- Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
- Maintained and organized therapy equipment to ensure a safe and efficient workspace.
Physical Therapist Technician
1 Year 3 Months- Assisted therapists in implementing treatment plans for patients recovering from injuries.
- Performed therapeutic exercises under therapist supervision to enhance patient mobility and strength.
- Educated patients on exercise techniques and rehabilitation strategies for improved recovery outcomes.
- Built rapport with over 100 patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
Front End Cashier
2 Months- Processed customer transactions efficiently and accurately at checkout stations.
- Assisted customers with inquiries regarding products and services, enhancing overall shopping experience.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Resolved customer complaints swiftly, fostering positive relationships and loyalty.
- Collaborated with team members to streamline checkout processes during peak hours.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
Education
Bachelor of Exercise Science - Sports Performance
- Scholarship Recipient
- Research Project Proposal: Bridging the Gap: Establishing Evidence-Based BFR Guidelines for ACL Recovery in Youth Athletes
High School Diploma
- Extracurricular Activities: Varsity Baseball
Skills
Customer service
Active listening
Critical thinking
Customer relations
Team collaboration
Patience and composure
Reliability and punctuality
Timeline
Physical Therapist Technician
Pritchette Physical Therapy
05.2025 - CurrentRead More
Physical Therapist Technician
Performance Physical Therapy
05.2023 - 08.2024Read More
Front End Cashier
Costco
11.2021 - 01.2022Read More
Grand Canyon University
Bachelor of Exercise Science from Sports Performance
Read More
White River High School
High School Diploma
Read More