Zachary Jones
Maricopa,AZ
Summary
Dedicated and professional. Skilled in conflict resolution, and emergency response, with a strong commitment to upholding the law and protecting national borders. Possess excellent communication, problem-solving, and decision-making skills. Demonstrated ability to remain calm under pressure and adapt swiftly to changing situations. Seeking to leverage skills and life-experience in a Border Patrol Agent role to contribute to safeguarding OUR nation’s borders and ensuring the safety and security of its citizens.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Sales Associate
Power Home Remodeling
02.2024 - 04.2024
- Managed customer relations on ongoing basis to maximize customer retention.
- Developed targeted marketing campaigns for specific customer segments, increasing engagement rates among clients.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Assistant Produce Manager
Kroger
08.2023 - 02.2024
- Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
- Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
RCA Rural Carrier Associate
United States Postal Service
12.2022 - 08.2023
- Case mail, categorize packages, load truck for most efficient delivery while on route, service CBUs, deliver mail with integrity/honesty/awareness
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Reduced the occurrence of mis-delivered mail by diligently verifying addresses before each dropoff.
- Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
General Manager
Papa John's
12.2018 - 11.2021
- Responsible for running the store
- Hiring/inventory management/cash handling/ team member development/
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Reduced operational risks while organizing data to forecast performance trends.
- Monitored equipment with preventative maintenance and care (ovens, computer systems, coolers, security systems)
Animal Care Technician
Lost Our Home Pet Foundation
06.2018 - 12.2018
- Caring for boarded pets and animals up for adoption.
- Animal Enrichment Specialist: providing stress relief and interaction with human touch through playing, reading to the dogs, massage therapy and scent therapy to achieve a calmer and happier demeanor while in the shelter.
- Cleaning up after dogs and following feeding guidelines while allowing for adequate play time and human association.
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
Lead Teller
Wells Fargo
07.2012 - 04.2016
- LEAD TELLER | WELLS FARGO
- Recognized on multiple occasions by district managers for outstanding Teller performance.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
- Maintained compliance with federal regulations and bank policies, mitigating risk exposure for the institution.
- Reduced transaction errors, meticulously adhering to compliance and verification protocols.
- Led by example, demonstrating exemplary customer service and technical skills to team.
- Trained in functional customer service skills extensively bi-annually.
- Surpassed expected quarterly sales goals.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
Education
No Degree - Massage Therapy
CORTIVA INSTITUTE
Tempe, AZ10.2018
Skills
- Professional Services
- Animal care
- Retail Sales
- Pet care
- Cashiering
- Organizational Skills
- Food service
- Management
- Kennel Experience
- Equipment operation
- Leadership
- Store Management Experience
- Minor Spanish Fluency
- Time Management
- Risk Management
- Restaurant experience
- Cash Handling
- Verbal and written communication
- Team management
- Animal Handling
- Assistant Manager Experience
- Complex Problem-solving
- Computer Skills
- Dog handling
- Time management
- Excellent sense of direction
- Attention to detail
- Communication skills
- Valid Driver's license
- Positive attitude
- Teamwork and collaboration
Certification
- CPR & First Aid, 02/01/19
- CPR/AED, 02/01/19
- Food Handler Certification
Assessments
Customer service, Proficient, 12/01/20
Additionalinformation
General Manager at Papa Johns, Lead Teller at Wells Fargo, Speaking clearly and accurately, 10 years in service industry, Tactful conversational courtesies
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Delivery Driver
Spark
04.2024 - Current
Sales Associate
Power Home Remodeling
02.2024 - 04.2024
Assistant Produce Manager
Kroger
08.2023 - 02.2024
RCA Rural Carrier Associate
United States Postal Service
12.2022 - 08.2023
General Manager
Papa John's
12.2018 - 11.2021
Animal Care Technician
Lost Our Home Pet Foundation
06.2018 - 12.2018
Lead Teller
Wells Fargo
07.2012 - 04.2016
No Degree - Massage Therapy
CORTIVA INSTITUTE
Similar Profiles
Evorjia WoodardEvorjia Woodard
Delivery Driver at SparkDelivery Driver at Spark
Amari GilesAmari Giles
Delivery Driver at SparkDelivery Driver at Spark
Jamie RayJamie Ray
Delivery Driver at SparkDelivery Driver at Spark
Nicole RodriguezNicole Rodriguez
Delivery Driver at SparkDelivery Driver at Spark
Joshua ZeisingJoshua Zeising
Lead Prep/Line Cook at Native Grill & WingsLead Prep/Line Cook at Native Grill & Wings