Zachary Karis
Phoenix
Summary
Dedicated server with a focus on enhancing guest experiences through attentive service, strong communication, and effective collaboration. Committed to maintaining high standards of food safety and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Lorenzo's Italian Kitchen
Scottsdale
08.2024 - 10.2025
- Delivered attentive, high-quality table service in a fast-paced Italian restaurant, ensuring a positive and memorable dining experience for guests.
- Accurately took and entered customer orders, communicated special requests to the kitchen, and coordinated timing between courses.
- Provided knowledgeable recommendations on menu items, wine pairings, and daily specials to enhance guest satisfaction.
- Maintained clean and organized dining areas, restocked service stations, and followed all food-safety and sanitation guidelines.
- Handled payments, processed checks, and managed cash/credit transactions with accuracy.
- Resolved guest concerns promptly and professionally, contributing to strong customer loyalty and repeat business.
- Collaborated with kitchen staff, hosts, and bussers to ensure efficient service flow during peak hours.
- Upsold appetizers, desserts, and specialty beverages, helping increase average ticket sales.
Server Assistant
Jade Palace
Scottsdale
09.2023 - 08.2024
- Supported servers by promptly refilling drinks, delivering food, and clearing tables to ensure smooth and efficient service.
- Maintained clean and well-organized dining areas, resetting tables quickly to accommodate high guest volume.
- Assisted with running dishes from the kitchen, ensuring accuracy and timely delivery to guests.
- Monitored guest needs throughout their dining experience and communicated requests to servers or management as needed.
- Restocked service stations with utensils, napkins, condiments, and other essential supplies.
- Followed all food safety and sanitation procedures to maintain a clean and safe dining environment.
- Collaborated with servers, hosts, and kitchen staff to support peak service times and enhance overall guest satisfaction.
- Helped improve guest experience by providing friendly, attentive support and anticipating customer needs.
Busser
The Creek Patio Grill
Cave Creek
09.2022 - 09.2023
- Efficiently cleared, cleaned, and reset tables to maintain a smooth service flow in a high-traffic indoor and outdoor dining environment.
- Supported servers by delivering food, refilling water, and assisting with guest needs during peak hours.
- Ensured the patio and dining areas remained clean, organized, and presentable, enhancing the overall guest experience.
- Restocked silverware, glassware, linens, and other service items to ensure stations were fully prepared throughout each shift.
- Communicated effectively with servers, hosts, and kitchen staff to keep service running efficiently.
- Assisted with larger parties and events, ensuring quick turnaround times and a positive dining atmosphere.
- Followed safety and sanitation standards, contributing to a clean and comfortable environment for guests.
Education
High School Diploma -
Pinnacle High School
Phoenix, AZ05-2024
Associate Of Business - Business
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZSkills
- Menu knowledge
- Order accuracy
- Table management
- Payment processing
- Food safety compliance
- Customer relationship management
Timeline
Server
Lorenzo's Italian Kitchen
08.2024 - 10.2025
Server Assistant
Jade Palace
09.2023 - 08.2024
Busser
The Creek Patio Grill
09.2022 - 09.2023
High School Diploma -
Pinnacle High School
Associate Of Business - Business
Maricopa Community Colleges, Paradise Valley Community College