Zachary Russell
Mesa,AZ
Summary
Site Supervisor with proven leadership at Cobblestone Auto Spa, excelling in team management and safety protocols. Enhanced employee morale and productivity through effective training and support. Skilled in vehicle inspections and customer service, driving customer retention and satisfaction in fast-paced environments. Committed to maintaining high-quality standards and operational efficiency. Offering foundation of leadership and communication skills, ready to learn and develop in construction environment. Contributes to understanding construction safety standards and project coordination. Ready to use and develop organizational and problem-solving skills in Site Supervisor role.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Site Supervisor
Cobblestone Auto Spa
08.2024 - Current
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Supported construction and extraction workers to facilitate timely completion of projects.
Car Washer Supervisor
Jacksons Car Wash
05.2024 - 08.2024
- Answered customer questions on pricing, products, procedures, and materials used.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Cleaned wash equipment after shift and confirmed proper storage.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
- Pressure washed car exterior, wheel wells, and tires.
- Oversaw daily operations while managing a team of car washers, ensuring efficient allocation of resources for smooth functioning of the facility.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Carwash Supervisor
Superstar Car Wash
09.2022 - 05.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Seasonal Worker
Party City
09.2019 - 10.2019
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
- Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.
Education
High School Diploma -
Highland High School
4301 E Guadalupe Rd, Gilbert, Az 8523405-2023
Skills
- Team supervision
- Staff management
- Safety management
- Employee training
- Detailing
- Sales promotion
- Strong leadership
- Car wash technology
- Customer service
- Customer Service-oriented
- Vehicle inspections
- Quality control
- Customer retention
Timeline
Site Supervisor
Cobblestone Auto Spa
08.2024 - Current
Car Washer Supervisor
Jacksons Car Wash
05.2024 - 08.2024
Carwash Supervisor
Superstar Car Wash
09.2022 - 05.2024
Seasonal Worker
Party City
09.2019 - 10.2019
High School Diploma -
Highland High School
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