ZACHARY STRATTON
Phoenix
Summary
Results-driven Operations and Sports Program Manager with a proven ability to lead large-scale programs, optimize resources, and strengthen organizational performance. Skilled in overseeing multimillion-dollar budgets, coordinating fitness and recreation operations for thousands of participants, and developing data-driven strategies that improve efficiency, engagement, and program quality. Recognized for driving continuous improvement, mentoring high-performing teams, and delivering measurable results in compliance, safety, and service excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Commander Support Staff
Air Force
03.2025 - Current
- Directed enterprise-level administrative operations supporting 500 personnel across multiple departments, ensuring seamless execution of organizational priorities and strategic objectives.
- Led a two-person team to launch a strategic operations site in the Caribbean, coordinating the deployment and support of 170 personnel and activating $455M in assets to expand regional capabilities and sustain mission readiness.
- Partnered with finance leadership to expedite disbursements prior to a government shutdown, releasing $2.4M in payments within 24 hours of fiscal year close, preventing a two-week funding gap and ensuring uninterrupted financial support for 217 employees.
Food Service Operations Manager
Air Force
01.2024 - 03.2025
- Led a 50-member cross-functional team in a $27M food service operation producing 192,000 meals annually, supporting three major units, six partner nations, and over 2,300 personnel.
- Stepped into a senior management role for one month, leading a 12-person team to resolve a $4.7M construction delay that prevented the premature shutdown of a major dining facility, saving $2M in projected costs and maintaining uninterrupted meal service for 2,300 personnel.
- Partnered with engineering and facilities teams to identify and resolve a critical kitchen fuel hazard, safeguarding $27M in infrastructure and reducing safety risks for 82 employees.
Sports Program Manager
Air Force
04.2016 - 01.2024
- Manages fitness and sports programs supporting 12,000 personnel across three facilities, overseeing daily operations, budgeting, and policy compliance to ensure program excellence.
- Developed and launched a digital scheduling and management platform that streamlined event coordination and eliminated $37K in annual contract costs.
- Spearheaded a $414K gym renovation project that increased capacity by 80%, resolved a 20-year compliance issue, and earned top organizational recognition for excellence.
Education
Bachelor of Science - Business
Excelsior College
Albany, NY09-2025
Skills
- Program Management
- Team Leadership
- Budget Oversight
- Event Coordination
- Strategic Planning
- Process Improvement
- Staff Training
- Compliance Auditing
- Risk Management
- Customer Service
Certification
- Six Sigma Green Belt – Process Improvement & Operational Efficiency
- IBM Data Analyst Certification – Data Analytics & Visualization (176 hours)
- NASM Certified Personal Trainer – Fitness & Performance Coaching (Expires 02/2027)
- American Red Cross CPR & AED Instructor – Certified through 12/2025
- ServSafe Manager Certification – Food Safety & Sanitation (Expires 09/2029)
- Resiliency Training Assistant – Workplace Wellness & Mental Health Advocacy
Timeline
Commander Support Staff
Air Force
03.2025 - Current
Food Service Operations Manager
Air Force
01.2024 - 03.2025
Sports Program Manager
Air Force
04.2016 - 01.2024
Bachelor of Science - Business
Excelsior College
Awards & Recognition
- 2025 Lance P. Sijan Leadership Award – 56th Mission Support Group
- Promote Now recipient (2021, 2024)
- 2024 Presidential Volunteer Service Award – Recognized for exceptional community service and leadership
- 2024 General Billy J. Boles Mentorship Award – 56th Fighter Wing
- 2024 Noncommissioned Officer of the Quarter – 56th Force Support Squadron
- 2023 Force Support NCO of the Year – Air Combat Command (ACC/A1)
- 2023 Diamond Sharp Award – 355th Wing
- 2023 Unit Effectiveness Inspection (UEI) Superior Team Award
- 2023 Life-Saving Recognition – Assisted civilian during suicide attempt
- 2021 Lance P. Sijan Leadership Award – 355th Force Support Squadron
- 2021 Commander’s Coin of Excellence – 332nd Expeditionary Force Support Squadron
- 2020 Commander’s Recognition for Superior Performance – Mission Support Group
- 2020 Commander’s Coin of Excellence – Operations Group
- 2020 Airman of the Quarter – 355th Force Support Squadron
- 2017 Air Force Innkeeper Award – Best Lodging Program in the U.S. Air Force
- 2017 Lodging Military Member of the Year
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