Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Zachary Tiner

Zachary Tiner

Surprise ,AZ

Summary

Dynamic Acquisition Manager and Automotive Sales Consultant with a proven track record at Germain Honda and Surprise Honda. Excelled in customer acquisition and negotiations, achieving significant deals and fostering brand loyalty through exceptional service. Skilled in pricing strategy and resilience under pressure, consistently surpassing sales targets and enhancing customer satisfaction.

Overview

10
10
years of professional experience

Work History

Sales Consultant

Cardinaleway Mazda
01.2023 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Managed approximately 100 calls, text, emails and faxes per day from customers

Acquisition Manager

Germain Honda
01.2021 - 01.2023
  • Achieved successful acquisitions by conducting thorough market research and identifying key targets.
  • Optimized valuation models for target companies, providing accurate assessments for decision-making purposes.
  • Built strong relationships with potential acquisition targets, fostering trust and open communication throughout negotiations.
  • Assessed cultural fit between acquiring company and target organizations, promoting seamless integration post acquisition.
  • Presented detailed reports on acquisition opportunities to senior management, facilitating informed decisions on potential deals.
  • Managed approximately 100 calls, emails, text and faxes per day from customers

Automotive Sales Consultant

Surprise Honda
01.2015 - 01.2021
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Managed approximately 100 calls, text emails and faxes per day from customers
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
  • Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
  • Answered telephone and email inquiries from potential customers.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Streamlined sales process with efficient organization of client information and follow-up communications.
  • Increased dealership revenue through effective negotiation and closing techniques.
  • Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.

Education

High School Diploma -

WillowCanyonHighSchool
Surprise, AZ
05-2009

Skills

  • Customer acquisition
  • Resilience under pressure
  • Test drive facilitation
  • Follow-up techniques
  • Trade-in evaluations
  • Strong negotiation skills
  • Adaptability to change
  • Teamwork
  • Problem-solving
  • Time management
  • Friendly and helpful
  • Negotiation
  • Closing deals
  • Professional demeanor
  • CRM proficiency

Accomplishments

  • Top Salesman 12 consecutively months
  • 33.5 Units sold in one month Dealership top record
  • Perfect 10's Customer Surveys

Languages

English
Full Professional

Timeline

Sales Consultant

Cardinaleway Mazda
01.2023 - Current

Acquisition Manager

Germain Honda
01.2021 - 01.2023

Automotive Sales Consultant

Surprise Honda
01.2015 - 01.2021

High School Diploma -

WillowCanyonHighSchool

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Zachary Tiner