Zachery Houck
Phoenix, AZ
Summary
Energetic and resourceful individual with knack for identifying market opportunities and building strategic relationships. Possesses strong understanding of market analysis and sales techniques, coupled with proficiency in CRM software and lead generation. Committed to driving business growth and forging impactful partnerships.
Developed skills in identifying business opportunities, fostering client relationships, and driving revenue growth in competitive environment. Excel at strategic planning and market analysis, with focus on achieving measurable results. Seeking to transition into new field where these transferable skills can make significant impact.
Overview
3
3
years of professional experience
Work History
Life Insurance Specialist
AO Globe Life
08.2024 - Current
- Generated nearly $300,000 in new revenue as a team by building trust, teaching, uncovering needs, and aligning clients to the right solutions.
- Cultivated a diverse client portfolio, achieving a 20% increase in retention through tailored policy guidance and support
- Simplified complex policy information into actionable steps, boosting customer satisfaction by 20%.
- Executed follow-up schedules for 100+ clients, resulting in a 30% increase in client satisfaction ratings
Coach
AZ Titans Hockey
08.2022 - Current
- Developed tailored training programs for 100+ kids to enhance athlete performance and skills.
- Analyzed individual player strengths to create personalized development plans for 100+ kids.
- Coordinated team practices, ensuring effective use of time and resources between 6 teams.
- Monitored 100+ athlete progress, providing feedback for continuous improvement.
- Fostered a positive team environment through effective communication and support.
Business Development Manager
Runmark
03.2023 - 07.2024
- Increased year-over-year sales by 20% by deeply understanding client goals and serving as their main point of contact.
- Navigated 100+ customers through the entire order cycle, enhancing satisfaction by 25% through tailored proposals and comprehensive support.
- Collaborated with design, production, and project teams to increase customer satisfaction by 15% through timely and accurate deliverables.
- Streamlined onboarding for over 100 customers using HubSpot and ActiveCampaign, enhancing engagement and follow-up efficiency.
- Cultivated long-term client relationships, driving a 30% increase in repeat orders and referrals.
Education
Bachelor of Science - Marketing & Advertising
Grand Canyon University
Phoenix, AZ03-2023
Skills
- Team leadership
- Business development and planning
- Customer service
- Client relationship building
- Training and mentoring
- Salesforce management
- Quality control
- Feedback collection
- Sales support
- CRM software
- Customer onboarding
Timeline
Life Insurance Specialist
AO Globe Life
08.2024 - Current
Business Development Manager
Runmark
03.2023 - 07.2024
Coach
AZ Titans Hockey
08.2022 - Current
Bachelor of Science - Marketing & Advertising
Grand Canyon University