Zaid Del Rio Enriquez
Phoenix
Summary
Dedicated shift lead with proven skills in customer service, team leadership, and conflict resolution. Committed to ensuring efficient service while maintaining quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Culver's
Goodyear
12.2023 - Current
- Supervised team during peak hours to ensure efficient service delivery.
- Managed shift schedules to align with staffing needs and operational demands.
- Implemented food safety practices to maintain health regulations compliance.
- Assisted customers with inquiries and resolved complaints promptly.
- Conducted regular quality checks on food preparation and presentation standards.
- Assisted in the training of new employees.
- Handled cash register transactions accurately while providing excellent customer service.
- Provided guidance and support to other team members as needed.
Education
High School Diploma -
West Point High School
Avondale, AZ05-2025
Skills
- Customer service
- Team leadership
- Conflict resolution
- Time management
- Staff training
- Creative thinking
Accomplishments
- West Point High School Valedictorian
Certification
- Bilingual Certification
Languages
Spanish
Professional
Timeline
Shift Lead
Culver's
12.2023 - Current
High School Diploma -
West Point High School
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