Zaida Libier Ashford

• Monitored premises, ensuring safety and security for personnel and visitors.
• Ascertain security procedures are done to protect personnel and asset promptly to emergencies and non-emergencies.
• Have done monthly checks and at times daily check of the building that I am assigned to inside and out. I do checks on the AED to see if it is working properly, check to see if the AED's battery is still charging. I check on the expiration on the AED's pads. I also check the fire extinguisher to make sure personnel that are assigned to have checked them and signed off on them.
• If an accident has occurred or security issue, I go ahead reach out to a supervisor and if needed law enforcement and or medical. From there i go ahead and document the incident and send to a supervisor.
• Maintained accurate an accurate log of employees that have lost or forgotten their work ID and assigned them a loaner badge.
• Adhered to security procedures and followed safety regulations.
• Executed scheduled fire drills, ensuring proper documentation and training.
• Have been Certified with CPI and do obtained the Blue Card. Expires on 03/19/2028

• Reviewed patient records for coding accuracy and regulatory compliance.
• Collaborated with healthcare providers to swiftly address and resolve billing inquiries, improving patient satisfaction.
• Resolved complex issues to enhance billing accuracy and streamline resolution processes.
• Interpreted physician orders, lab results, and radiology reports for accurate code assignment.
• Consulted with physicians to gather clinical information for precise coding assignments.
• Maintained up-to-date CPT, HCPCS, and ICD-10-CM diagnostic codes library. Used RCx and TransAct to help with better billing issues.
• Mariposa made transition from Nexgen to Athena. With this new change it has helped me assist staff and providers for more accurate billing.
• Identified denial trends and partnered with clinic staff to implement strategies that reduce future occurrences.

• Left position at DPS following doctor's recommendation for medical leave. due to medical condition after exhausting sick leave and annual leave. Lacked sufficient tenure on the force for leave carry-over. Followed doctor's recommendation for absence from work.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Dispatched for police, fire, medical and all 911 emergencies/non-emergency calls for S.C.C.S.O. and also the Patagonia Police Department. Retrieved and disseminated information on ACJIS, ACIC, NCIC, etc. Also, entered warrants, Order of Protection, ran CCH, and III's for officers and detention. Assisted deputies in calling U.S. Customs and Border Protection for line checks and K9 support. Also helped in launching helicopters for medical issues or in searching for missing subjects in the mountain areas. Worked very closely with U.S. Border Patrol Nogales and Sonoita Sector. I also attended and graduated from Western Arizona Law Enforcement Training Academy W.A.L.E.A. at Lake Havasu on 01/25/2013.

• Managed communication strategies for public engagement and community outreach initiatives.
• Developed and maintained relationships with local media for effective information dissemination.
• Created informative materials, including press releases and newsletters, for public awareness.

I was rehired with the Nogales Police Department. I dispatched for police, fire, and medical in all 911 emergencies/non-emergency calls. Worked in NPD lobby at times to help in public request of police reports, fingerprinting request or requesting for officer assistance, etc. Retrieved and disseminated information on ACJIS, NCIC, III'S. Run radio traffic for officers, run wants/warrant checks on driver license, vehicle registrations, etc. Collaborated with U.S. Customs and Border Protection to conduct line checks and request K9 assistance. Also contacted Nogales Sonora PD via radio or phone for information on stolen vehicles, warrant checks and help with spanish translations.

• Operated communication systems to receive and relay emergency calls.
• Coordinated responses with law enforcement and emergency services personnel.
• Monitored radio transmissions for updates and critical information.

Delivered rapid response communications support in high-pressure situations, ensuring timely information dissemination. Handled 911 emergency/non-emergency calls and dispatched resources to appropriate units. Executed wants/warrant checks on subjects' driver's licenses and vehicle registrations upon officers' requests. Would confirm on stolen vehicle or on subjects that had felony or misdemeanor warrants. Per policies I would send teleypes by via ALETS or NLETS. Would contact ADOT via computer for weather updates for the public. Coordinated responses to Amber Alerts, addressing critical road fixtures to enhance public safety.

Answered and dispatched all 911 emergency/non-emergent calls for police, fire and medical. Monitored CCTY cameras for security and safety in the terminal. inside the terminal and outside the secured area. (This is the area where aircraft land to de-plane the passengers or board onto the aircraft). Would follow all FAA policies and procedures. Retrieved ACJIS, NCIC, and FORCE information and disseminated them accordingly. Ran radio traffic for officers upon request, and ran wants/warrant checks on driver license, vehicle registrations, etc. Assisted the background investigation officers in running all information by using different types of AKAs addresses, DOBs and socials if any. Would also run CCH, III's. Assisted officers on scene with DUIs, read the Miranda Rights and Admin Per SE all in spanish. Coordinated dispatch of custodial staff and terminal engineers to maintain facility operations. where and when needed in the airport. In 2004 the communication department was CALEA certified.

I was promoted to Evidence Clerk. Processed evidence, responded to call outs to assist officers in certain criminal cases. Would respond out to assist Metro Agents on home raids and assisted with the collection of evidence and would also transport evidence back to the police department. Would sometimes transport evidence to court for officers or would get the evidence ready for them to pick it up at my office for court. I transported evidence with an armed officer to Tucson DPS for evidence testing. When the cases were adjudicated, I would coordinate the transportation needed and coordinate with the officer's transportation needed to destroy narcotic evidence.

I dispatched Police, Fire and Medical in all emergencies/non-emergency calls. Worked in the NPD lobby in public request of police reports, fingerprinting request, etc. Retrieved and disseminated information on ACJIS, NCIC, III's, etc. Ran radio traffic for officers, ran wants/warrant check on driver license, vehicle registration, etc. Duties at times required assisting U.S. Customs and Border Protection for line check and requesting of k9 assistance when none were on duty. Would contact Nogales Sonora Police for information on stolen vehicles and helped with Spanish translation.