ZAKARIA NOUAR
Phoenix
Summary
Dynamic professional with comprehensive experience in retail and food service sectors. Skilled in team management, vendor relations, and compliance with safety protocols. Aims to employ strategic problem-solving to elevate operational performance and strengthen customer loyalty..
Overview
6
6
years of professional experience
Work History
Manager
F&M SMOKE SHOP
Phoenix
02.2025 - 01.2026
- Managed daily operations and staff scheduling for retail smoke shop.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained inventory levels and organized stockroom for efficient product flow.
- Trained new employees on store policies and customer service standards.
- Ensured compliance with health regulations and safety protocols in the shop.
- Handled cash register operations and processed transactions accurately.
- Resolved customer inquiries and complaints to ensure satisfaction and retention.
- Monitored staff performance and provided feedback to enhance effectiveness.
- Coached and mentored team members to elevate job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Allocated responsibilities to associates according to their skills to enhance team productivity.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback to create action plans for service improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Analyzed market trends and competitor activity to inform business strategy.
Manager's Assistant
Zaad
New York
03.2024 - 01.2025
- Managed daily food service operations to ensure smooth workflow.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer complaints about food quality or service quickly and professionally to enhance guest satisfaction.
- Provided training on safe food handling practices for new employees.
- Minimized food waste by planning ingredient usage based on customer trends and anticipated demand.
- Analyzed financial statements related to food sales and expenses each month.
- Inspected dining and serving areas for cleanliness and proper setup.
- Gathered guest feedback on food quality, addressed issues, provided additional items, and refilled beverages to improve dining experience.
General Manager
SPEEDY FOOD
KHENCHELA
10.2021 - 12.2023
- Managed daily operations of food service department to ensure efficient workflow.
- Coordinated menu planning and special event catering with culinary team.
- Reviewed employee performance evaluations regularly to identify areas for productivity enhancement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coordinated with vendors to maintain optimal food supply levels at competitive prices.
- Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
- Managed inventory levels, ordering supplies to maintain stock.
- Inspected restrooms and dining areas to ensure cleanliness and proper setup.
Veterinary Doctor
Clinique veterinaire wellvet
Costantine
09.2022 - 11.2023
- Diagnosed and treated various animal health issues in clinical settings.
- Performed routine examinations and preventative care for pets.
- Collaborated with veterinary technicians to ensure safe surgical procedures and effective anesthesia management.
- Diagnosed illnesses or diseases and prescribed medications or treatments, including vaccinations.
- Responded to emergency calls after regular business hours for critical cases.
- Cared for injured or sick animals by administering medications, setting fractures, and performing wound care to promote recovery.
- Managed emergency cases by stabilizing patients and providing critical care to improve survival outcomes.
- Collaborated with veterinary technicians and support staff to ensure comprehensive care.
- Administered vaccines, medications, and treatments to prevent and treat diseases.
University Teaching Assistant
University of Souk-ahras
Souk ahras
11.2022 - 02.2023
- Facilitated discussion groups to enhance student understanding of course content.
- Prepared tissue samples for microscopic examination, supporting accurate diagnosis and research.
- Assisted pathologists in analyzing histological slides.
- Collaborated with team members to streamline workflow, enhancing overall lab efficiency.
- Performed paraffin embedding, sectioning and staining of tissue specimens.
- Conducted research projects related to histology such as cell culture studies or immunohistochemistry tests.
- Analyzed histology slides under the microscope for cellular changes or abnormalities.
- Sectioned frozen tissue to produce slides for diagnosis.
- Cut prepared blocks of tissue utilizing complex machinery.
- Organized histologic slides and blocks, facilitating quick access for analysis and research.
Phlebotomist
Polyclinique khenchela
Khenchela
05.2020 - 12.2020
- Collected blood samples from patients using sterile techniques to ensure accuracy and safety in testing.
- Used heel and finger stick methods to obtain blood from capillaries.
- Verified patient information prior to specimen collection.
- Ensured compliance with safety regulations and infection control protocols.
- Maintained clean, safe, and organized work environment, supporting compliance with health standards and enhancing workflow efficiency.
- Prepared samples for laboratory analysis and testing procedures, facilitating timely and accurate test results.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Provided assistance to clinical staff during patient visits.
Education
Certificate - English
City University of New York
New York (City), NY01-2024
Master of Science - Biology
University of Souk-ahras
Algeria07-2022
Doctor of Veterinary Medicine - Veterinary Science
Institute of Science Veterinary
Algeria07-2022
Ph.D. - Anatomical pathology
ISAV
AlgeriaSkills
- Food safety compliance
- Inventory management
- Vendor negotiation
- Budget monitoring
- Data analysis
- Customer relationship management
- Public health procedures
- Health risk assessments
- Customer service
- Business development
- Performance evaluation
- Staff management
- Team leadership
- Team building
- Supervision and leadership
- Problem solving
- Diagnostic skills
- Research
- Analytical and critical thinking
- Flexible and adaptable
- Public speaking
- Relationship building
- Feedback analysis
- Maintenance & repair
- Computer skills
- Goal setting
- Analytical and critical thinking
- Computer skills
Languages
Arabic
Native/ Bilingual
English
Full Professional
French
Native/ Bilingual
Amazigh
Native/ Bilingual
Italian
Elementary
Timeline
Manager
F&M SMOKE SHOP
02.2025 - 01.2026
Manager's Assistant
Zaad
03.2024 - 01.2025
University Teaching Assistant
University of Souk-ahras
11.2022 - 02.2023
Veterinary Doctor
Clinique veterinaire wellvet
09.2022 - 11.2023
General Manager
SPEEDY FOOD
10.2021 - 12.2023
Phlebotomist
Polyclinique khenchela
05.2020 - 12.2020
Certificate - English
City University of New York
Master of Science - Biology
University of Souk-ahras
Doctor of Veterinary Medicine - Veterinary Science
Institute of Science Veterinary
Ph.D. - Anatomical pathology
ISAV