Summary
Overview
Work History
Education
Skills
Timeline
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Zander Nolte

Tucson

Summary

Driven Shift Leader and Crew Member at Jersey Mike's Subs, adept in team leadership and problem-solving. Excelled in maintaining high customer satisfaction through efficient service and resolving complaints with thoughtful solutions. Trained new employees, enhancing team performance and safety adherence. Skilled in cash handling and fostering a positive work environment.


Overview

3
3
years of professional experience

Work History

Shift Leader

Jersey Mike's Subs
07.2024 - 12.2024
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Crew Member

Jersey Mike's Subs
03.2022 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Associate of Arts - General Studies

University of Arizona
Tucson, AZ
12-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Timeline

Shift Leader

Jersey Mike's Subs
07.2024 - 12.2024

Crew Member

Jersey Mike's Subs
03.2022 - 07.2024

Associate of Arts - General Studies

University of Arizona

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Zander Nolte