Zane Ratliff
Phoenix
Summary
Dynamic Merchandise Associate with extensive retail experience at Home Depot, skilled in display setup and stock control. Successfully enhanced store aesthetics and customer engagement through effective product placements and organized merchandising. Known for exceptional hospitality and a proactive approach to shrink reduction, ensuring optimal inventory levels and visually appealing environments. I am adept at recovering and restocking merchandise on the floor, as well as filling cases, shelves, racks and bins with new items. Proficient in analyzing merchandise levels to maintain optimal stock. Enthusiastic about placing products attractively to grab attention of customers and promote sales. Well-versed in marketing, sales and customer service policies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Merchandise Associate
Home Depot
10.2022 - 01.2025
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Rotated manufacturer products.
- Created attractive displays to promote items.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Used pallet jacks and forklifts to move and position merchandise.
- Updated signage and price tags to reflect current sales.
- Greeted, serviced, and thanked all customers.
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with store managers to determine best placement for merchandise displays.
- Monitored and replenished display inventory and restructured according to available stock.
Education
High School Diploma -
Horizon High School
Scottsdale, AZ05-2022
Skills
- Store recovery
- Merchandise lookup
- Merchandise labeling
- Hospitality and accommodation
- Shrink reduction
- Stock control
- Restocking processes
- Display setup
- Retail experience
- Planogram execution
- Product placements
Accomplishments
- Designed many elaborate store displays for store promotions.
- Collaborated with Home Depots MET team in the development of displays.
- Have a very extensive knowledge of Home Depots inventory system.
- Heavy equipment operator and trainer.
Certification
- Forklift Certification
- ServSafe Food Handler's Certification
- Arizona Driver's License
Timeline
Merchandise Associate
Home Depot
10.2022 - 01.2025
High School Diploma -
Horizon High School
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