Zanyla Reed
Certified Medical Assistant
Phoenix
Summary
Compassionate Medical Assistant with 2+ years of experience helping patients achieve optimal health
through medical and clinical administration. Detail-oriented professional with a track record of enhancing
operational efficiency in fast-paced environments through careful planning, scheduling, and collaboration.
Reputation for performing within regulatory standards while displaying a passion for quality care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
NextCare UrgentCare
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Certified Medical Assistant
Banner - University Medicine Women's Institute
03.2023 - 09.2023
- Serve as the first point of contact for patients, managing 30+ interactions via multiple communication channels
- Assist in OB/GYN physician in conducing in-house procedures like ultrasounds, biopsy's, IUD insertions and removals, and colposcopies
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with gynecological procedures
Medical Assistant/Phlebotomist
Arizona State University
01.2021 - 02.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed CLIA waived tests
- Performed duties in Acute Care, Primary Care, and OBGYN setting's.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Arranged procedures, confirming times with patients and preparing admission and consent forms.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
Education
Certificate in Medical Assisting With Phlebotomy - Medical Assisting
Altrain Medical Assisting
Glendale, AZBachelor of Science - Biomedical Sciences
Arizona State University
Tempe, AZHigh School Diploma -
Arizona College of Nursing
Tempe04.2026
High School Diploma -
Cactus High School
Glendale, AZ05.2018
Skills
- OB/GYN Procedures
- Patient Education
- HIPPA Guidelines
- Collaboration
- Provide effective care
- Collaboration
- First Aid and CPR
Accomplishments
Awarded with a Rising Star Award
- This reward was given for showing substantial improvement in a class or classes by assuming a greater level of responsibility for learning. This rising star is exhibiting characteristics such as respect, responsibility, and cooperation.
Certification
- CCMA - Certified Clinical Medical Assistant
- Certified Phlebotomy Technician
- AHA BLS Certified for Adults, Children, and Infants
Timeline
Medical Assistant
NextCare UrgentCare
10.2023 - Current
Certified Medical Assistant
Banner - University Medicine Women's Institute
03.2023 - 09.2023
Medical Assistant/Phlebotomist
Arizona State University
01.2021 - 02.2023
Certificate in Medical Assisting With Phlebotomy - Medical Assisting
Altrain Medical Assisting
Bachelor of Science - Biomedical Sciences
Arizona State University
High School Diploma -
Arizona College of Nursing
High School Diploma -
Cactus High School
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