Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic
Zaur Mehtiyev

Zaur Mehtiyev

Baku

Summary

Motivated hospitality professional with strong customer-service experience in international hotel and restaurant environments. Skilled in guest communication, multitasking, and delivering high-quality service under pressure. Friendly, calm, and adaptable, with a genuine passion for ensuring guest comfort and safety.

Overview

3
3
years of professional experience

Work History

At Your Service Agent

Baku Marriott Hotel Boulevard
10.2025 - Current
  • Managed guest inquiries to ensure satisfactory service experiences.
  • Resolved service issues efficiently, enhancing guest retention.
  • Collaborated with team members to optimize workflow processes.
  • Utilized strong communication skills to effectively address guest concerns and provide solutions that met their needs.
  • Assisted guests with inquiries, resolving issues promptly and professionally for improved guest relations.

Food and Beverage Server

InterContinental Hotel
10.2024 - 10.2025
  • Delivered exceptional guest service in high-pressure dining environments.
  • Managed multiple tables efficiently while maintaining attention to detail.
  • Collaborated with kitchen staff to ensure timely meal delivery.

Crew Member

McDonald's
11.2022 - 10.2024
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
  • Operated kitchen equipment efficiently, ensuring food safety and quality standards were met.
  • Collaborated with team members to streamline service operations, reducing wait times during peak hours.

Bellboy - Internship

Parkside Hotel
05.2023 - 08.2023

Education

Bachelor - Tourism And Hospitality, Organization of Tourism

Azerbaijan Tourism And Management University
Baku
01.2024

Skills

  • Stress tolerance
  • Empathy and patience
  • Guest relations
  • Emergency procedures
  • Hospitality services

Language

English
Upper intermediate (B2)
Russian
Beginner (A1)
Turkish
Advanced (C1)

Timeline

At Your Service Agent

Baku Marriott Hotel Boulevard
10.2025 - Current

Food and Beverage Server

InterContinental Hotel
10.2024 - 10.2025

Bellboy - Internship

Parkside Hotel
05.2023 - 08.2023

Crew Member

McDonald's
11.2022 - 10.2024

Bachelor - Tourism And Hospitality, Organization of Tourism

Azerbaijan Tourism And Management University
Zaur Mehtiyev