Zaynah Swaleh
Tucson
Summary
Dependable team member, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enjoys fast pace work environment.
Overview
2
2
years of professional experience
Work History
Food Runner
Chili's Bar And Grill
06.2023 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners and servers to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
To-Go Specialist
Chilis's Bar And Grill
06.2023 - Current
- Have knowledge of the menu to explain offerings to Guests
- Ensure an exceptional To-Go experience for every Guest
- Answer phone within three rings and assist Guests with placing To-Go orders
- Enter orders in proper sequence
- Able to operate POS system for transactions
Host
Auburn Ale House
05.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Expeditor
Auburn Ale House
05.2023 - Current
- Understood and mastered seasonal menu and specials to ensure high quality food to each guest every time.
- Trained new expeditors and food runners according to company policies and standards.
- Executed and supervised plate preparation according to temperature and condiment specifications.
Host
Chilis's Bar And Grill
04.2021 - 07.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor Of Science - Nursing
University of Arizona
Tucson, AZRocklin High School
Rocklin, CA06.2022
Skills
- Diligent worker
- Excellent team player
- Attention to detail
- Active listener
- Culturally competent
- Critical thinking
Volunteer Experience
Breen Elementary School- Rocklin, CA
- Refresh, Replenish, and Serve food at father daughter dance
- Face painting at Fall Carnival
Bayside Church- Roseville, CA
- Packed food for 81 kids for an entire year
- Guided people, helped pass out candy, interact with Children at Trunk or Treat
Sunset Run- Rocklin, CA
- Registered people to participate in race
Rocklin High School- Rocklin, CA
- Lead a group of 10 freshman at orientation in games and activities
Timeline
Food Runner
Chili's Bar And Grill
06.2023 - Current
To-Go Specialist
Chilis's Bar And Grill
06.2023 - Current
Host
Auburn Ale House
05.2023 - Current
Expeditor
Auburn Ale House
05.2023 - Current
Host
Chilis's Bar And Grill
04.2021 - 07.2022
Bachelor Of Science - Nursing
University of Arizona
Rocklin High School
Similar Profiles
Jose RamosJose Ramos
Server/Lead Busser at Chili's Bar and GrillServer/Lead Busser at Chili's Bar and Grill
Isabella NunezIsabella Nunez
Server/ Bartender at Chili's Bar and GrillServer/ Bartender at Chili's Bar and Grill
Jesse DiazJesse Diaz
Server at Chili's Bar and Grill (MIA)Server at Chili's Bar and Grill (MIA)