Zenfira Abdullayeva
Baku,Azerbaijan
Summary
I have a strong ability to adapt to challenging situations while staying composed, along with effective communication skills and a talent for building cohesive teams in diverse environments. My professional interests focus on Human Resources and analytics. Through my experiences, I have honed my skills in management, leadership, communication, problem-solving, and fostering teamwork. Currently, I am pursuing an MBA with a concentration in Human Resources, and I am committed to further enhancing my knowledge and expertise in this area.
Overview
4
4
years of professional experience
Work History
Junior telesales and direct sales specialist
Pasha Insurance
04.2024 - Current
Telesales and directsales asisstant
Pasha Insurance
05.2021 - 04.2024
- Sales of health insurance products, direct contact with the customer
- Conduct outbound calls to generate leads and qualify prospects
- Provide sales support by assisting with client meetings and materials
- Process orders and handle customer inquiries efficiently
- Maintain accurate records of interactions and transactions.
Insurance Assistant
Avrasiya Hospital
11.2020 - 05.2021
- -To accept patient and update patient information, -Review patient records, identified medical codes and creating new account -Review patient diagnosis to verify accuracy and completeness -Analyzed medical records to insurance
Education
MBA - Human Resources Management
Azerbaijan Technical University
06-2025
Bachelor - Biology
Baku Sate University
06.2020
Skills
- Adaptability
- Effective communication skills
- Building cohesive teams
- Management
- Leadership
- Problem-solving
- Teamwork
Languages
- English, C1, B2, B1, B1, B2
- Turkish, C1, C1, C1, C1, C1
Volunteer Experience
- 06/01/21, 08/31/21, ASAN Service, Conducting daily commitments to facilitate the overall process of service. Teamwork, developing communication skills and presentation skills
- 06/01/20, 07/01/20, Coordination Center of Azerbaijani Volunteers, Participated in social action which has been organized AKEM. Participated in many trainings
- 10/01/16, 07/20, Azerbaijan Youth Organization
Training
- 08/06/21, 08/07/21, Communication Culture, Develor Azerbaijan
- 10/05/21, 10/06/21, Telesales skills, Actual LLC-Trainer V.Rahimli Zenfira Abdullayeva
- 06/16/22, 06/17/22, Stress management, HG Academy-Halima Gamarlinskaya
- 10/21/22, 10/21/22, Sales on the phone, PASHA Insurance Academy
- 04/25/23, 04/25/23, Time Management, PASHA Insurance Academy
- 09/06/23, 09/06/23, Sales Techniques, PASHA Insurance Academy
Honorsandawards
11/26/22, Pasha Insurance Academy Chess
References
- Elnur Z.Guliyev, (+994)70 323 70 61, elnur.guliev01@gmail.com, Lecturer, Azerbaijan Technical University, Khazar University
- Atirnisa M.Mustafayeva, (+994)50 231 22 10, Senior Team Leader, Pasha Insurance
Timeline
Junior telesales and direct sales specialist
Pasha Insurance
04.2024 - Current
Telesales and directsales asisstant
Pasha Insurance
05.2021 - 04.2024
Insurance Assistant
Avrasiya Hospital
11.2020 - 05.2021
MBA - Human Resources Management
Azerbaijan Technical University
Bachelor - Biology
Baku Sate University