Zenfira Dadashova
Baku,Azerbaijan
Summary
Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems.
Overview
1
1
Certification
Work History
Bank Teller Intern
İnternational Consulting Company
Baku, Azerbaijan
07.2023 - 09.2023
- Provided customer service to clients by answering questions, resolving complaints and processing transactions.
- Verified customer identity through driver's license or other forms of identification.
- Maintained records of customer interactions and transactions in accordance with bank policies.
- Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.
Bank Teller Intern
Naxçıvanbank
Baku, Azerbaijan
05.2023 - 07.2023
- Recording transactions, which involves logging checks and preparing transaction reports
- Counting and packaging currency
- Reconciling cash drawers
- Opening new accounts and helping with loan applications
- Exchanging foreign currency
- Promoting the bank’s products and services, such as checking and savings accounts, loans, certificates of deposit (CDs) and credit cards
- Keeping customers’ personal information confidential
- Communicating with other bank team members
Education
Bachelor of Science - Economics
Moscow University of Economic
Moscow 01-2023
Skills
- MS Office
- Google apps
- Database management
- Bank Services
Certification
- International Consulting Company
- Naxcıvanbank certificate
Languages
Azerbaijan
First Language
English
Beginner
A1
Russian
Beginner
A1
Turkish
Beginner
A1
Timeline
Bank Teller Intern
İnternational Consulting Company
07.2023 - 09.2023
Bank Teller Intern
Naxçıvanbank
05.2023 - 07.2023
Bachelor of Science - Economics
Moscow University of Economic
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