Results-oriented accounting professional with several years of experience in accounting, financial analysis, and audit-related settings. Quick and eager learner with acute attention to detail and a consistent track record of identifying process improvements to drive quality, accuracy, and efficiency.
• Reviewed all incoming payments for accuracy before posting them into
the general ledger system. Responsible for entering customer payments
into the accounting software system.
• Reconciled daily cash receipts with bank deposits.
• Collaborated with sales team members to ensure timely collection of
outstanding debts from customers.
• Worked closely with internal teams to resolve customer billing and
payment issues.
• Generated, mailed and monitored invoices.
• Performed various accounts receivable functions, handled cash receipts
posting, updated cash flow reports and researched chargebacks and
write-offs.
• Managed regular reconciliation between bank accounts and general
ledger entries.
• Generated periodic reports for management outlining key performance
Indicators related to income activity.
• Maintained detailed records of all auditing activities, including notes,
documents.
• Investigated any irregularities or inconsistencies found during the
auditing process.
• Provided leadership during times of organizational change or crisis.is
situations.
• Developed and implemented strategies to increase customer satisfaction
and loyalty.
• Conducted performance reviews for team members.
• Analyzed customer feedback data to develop action plans for improving
services offered.
• Scheduled interviews for potential candidates and conducted reference
checks prior to hire.
• Monitored budgets and expenditures to ensure cost-effectiveness while
maintaining quality standards.
• Established processes to ensure efficient workflow throughout the
organization.
• IT Essentials/ Cisco