Zeynab Garayeva
Sales & Marketing Manager
Baku,AZ
Summary
I am a diplomatic, friendly and dedicated person who is confident ambitious communicator with the willingness to learn and ability to adapt easily to new situations. Strong ability to solve problems, identify and find solutions.
Overview
13
13
years of professional experience
Work History
Manager of Sales
Excelsior Hotel & Spa Baku
Baku, Azerbaijan
08.2023 - Current
- Develop and implement sales and marketing plans to drive revenue and meet established goals
- Monitor progress of sales efforts and adjust strategies when necessary
- Monitor industry trends and changes and provide feedback to appropriate departments
- Maintain relationships with current and potential customers to help increase brand loyalty
- Develop promotional materials, such as brochures, flyers, and other advertising materials
- Respond to customer inquiries and feedback in a timely manner
- Track and analyze sales data to identify areas for improvement
- Collaborate with other departments, such as operations, housekeeping, and maintenance, to ensure customer satisfaction
- Updating and owning the sales strategy & sales plan with the General Manager.
- Make a Budget, Ensure the hotel meets or exceeds budgeted goals, Revenue Managment
International Sales Manager
Emirates Group
Dubai, UAE
02.2020 - 05.2023
- Making VIP Tour Packages (Middle East Destination) Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
Founder & Director
ONTime Travel
Baku , AZ
07.2017 - 06.2020
- Direct, operate, and administer travel programs for travel agency.
Hotel Manager
Continental Hotel Baku
Baku, Azerbaijan
04.2019 - 02.2020
- Plan and direct the hotel main operations including quality, standards, guest satisfaction. Maximizing the production of new and existing accounts to meet and exceed revenue
Sales Manager
Excelsior Hotel & Spa Baku
Baku, Azerbaijan
03.2016 - 08.2017
- Maximizing the production of new and existing accounts to meet and exceed revenue goals through sales calls, site inspections, written and telephone communications Event Planning, Event Organizing, Event Management, Event Budget Attending conferences, meetings and industry events
Sales Manager
Rabah Travel & Tourism
Baku, Azerbaijan
03.2017 - 07.2017
- Developing and executing strategic plan to achieve sales targets and expand our customer base Developing goals for the development team and business growth
Sales Manager
Ganjali Plaza Hotel
Baku, Azerbaijan
10.2015 - 03.2016
- Develop new business and nurture existing business accounts. Responsible for developing new group, catering & transient business opportunities for hotel.
Sales & Marketing Representative / Manager
Qafqaz Hotel & Resorts
Baku, Azerbaijan
08.2012 - 10.2015
- Advanced level of producing and rooms, banquet, event and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales Maximizing the production of new and existing accounts to meet and exceed revenue goals through sales calls, site inspections, written and telephone communications Selling Rooms, Conference, Events, Banquets Finding and developing new markets and improving sales Developing quotes and proposals for clients
Front Desk Receptionist / Supervisor
Iron Hotel Baku
Baku, Azerbaijan
11.2011 - 08.2012
- Registering guests, managing reservations and providing information about rooms, rates and amenities Greeting guests / Checking guests in on arrival and out on departure
Education
High School Diploma -
Azerbaijan University
Azerbaijan06-2009
Skills
- Sales Management (Hotel, Events, Conference, Banquets
- Business Development, Budgeting, Marketing & PR, Promotions, Social Media Management, Guest Relations
- Event Management, Event Organizing, Event Planning
- All Online Reservation Systems, Reservation Knowledge
- Time Management, Team Management, Well-Organized
- High Communication Skills, Well organized, Customer Satisfaction, Problem Solving
- Good Negotiator, Motivational Team Player
- Travel Planning, Making Successful Tour Packages
- MICE Tourism
- SWOT Analyze
IT Skills MS Programs
Word, Excel, Power Point, Outlook Opera / Fidelio / Elektra Hotel Programs Zoom, Teams / SendGrid
Languages
Azerbaijan
First Language
English
Advanced (C1)
C1
Turkish
Advanced (C1)
C1
Russian
Intermediate (B1)
B1
German
Beginner (A1)
A1
Timeline
Manager of Sales
Excelsior Hotel & Spa Baku
08.2023 - Current
International Sales Manager
Emirates Group
02.2020 - 05.2023
Hotel Manager
Continental Hotel Baku
04.2019 - 02.2020
Founder & Director
ONTime Travel
07.2017 - 06.2020
Sales Manager
Rabah Travel & Tourism
03.2017 - 07.2017
Sales Manager
Excelsior Hotel & Spa Baku
03.2016 - 08.2017
Sales Manager
Ganjali Plaza Hotel
10.2015 - 03.2016
Sales & Marketing Representative / Manager
Qafqaz Hotel & Resorts
08.2012 - 10.2015
Front Desk Receptionist / Supervisor
Iron Hotel Baku
11.2011 - 08.2012
High School Diploma -
Azerbaijan University
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