Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Zeynalabdin Samadov

Zeynalabdin Samadov

Baku,Azerbaijan

Summary

Motivated individual transitioning into IT Support, leveraging comprehensive knowledge of computing systems. Pursuing CompTIA A+ certification to enhance technical skills, with strong experience in troubleshooting and customer service in fast-paced environments. Passionate about problem-solving and committed to delivering exceptional customer service in a technical support role.

Overview

2
2
years of professional experience

Work History

Head Barista

Capulus MMC
Baku
04.2025 - 04.2025
  • Delivered exceptional customer service.
  • Helped create a welcoming environment and kept customers happy in a fast-paced setting.
  • Solved small technical issues like point-of-sale errors or machine glitches on the fly.
  • Worked closely with my team to stay efficient and handle problems as they came up.
  • Gained strong communication and multitasking skills, which I’m ready to apply in tech support.

Chef Barista

Ali Coffee Roasting MMC.
Baku
12.2022 - 02.2024
  • In addition to providing excellent customer service as a barista, I also took care of our tech systems.
  • "Set up and maintained POS, printers, and cash systems with static IPs; connected them to company internet and SharePoint."
  • "Managed technical setup for company systems, including printers, POS, and SharePoint connectivity using static IPs."

Education

CompTIA A+ Certification - Information Technology

CompTIA A+
07-2025

Sub-Bachelor - Business Management

SBU University
Tehran
12-2019

Some College (No Degree) -

Tehran Azad University
Tehran

Skills

  • Windows Operating Systems (XP, Vista, Win 7,8,10,11)
  • Understanding of Windows 365
  • Ticketing System basic knowledge
  • POS system management
  • Technical troubleshooting
  • System setup

Languages

Azerbaijan
First Language
English
Proficient (C2)
C2
Russian
Advanced (C1)
C1
Persian
Proficient (C2)
C2
Arabic
Beginner (A1)
A1

Timeline

Head Barista

Capulus MMC
04.2025 - 04.2025

Chef Barista

Ali Coffee Roasting MMC.
12.2022 - 02.2024

CompTIA A+ Certification - Information Technology

CompTIA A+

Sub-Bachelor - Business Management

SBU University

Some College (No Degree) -

Tehran Azad University
Zeynalabdin Samadov