Zoë Pretzer

• Assisted clients with questions regarding payroll, HR, or system use
• Communicated solutions clearly and professionally
• Resolved issues by coordinating with internal teams
• Maintained accuracy when handling sensitive information
• Documented interactions and updated client records
• Prioritized multiple requests in a fast-paced environment
• Helped ensure positive client experiences and satisfaction

• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.

• Participated in professional development events and employer networking
• Engaged with guest speakers from industry
• Built connections with peers pursuing business careers
• Gained exposure to leadership pathways for women in corporate environments
• Practiced professional etiquette and career readiness

• Delivered high-quality service in a fast-paced, client-facing environment
• Prepared beverages accurately while managing multiple orders
• Built rapport with guests and created positive experiences
• Handled cash and POS transactions responsibly
• Maintained cleanliness and organization of bar area
• Collaborated with team members during high-volume periods

• Confirmed appointments, communicated with clients, and updated client records.
• Responded to inquiries from callers seeking information.
• Provided support to company employees by copying, faxing, and filing documents.

• Delivered customer-focused service in a high-traffic retail environment
• Supported sales goals through product knowledge and recommendations
• Maintained brand presentation and visual merchandising standards
• Assisted with fitting rooms, restocking, and floor organization
• Collaborated with team members to ensure smooth daily operations
• Adapted quickly during peak shopping periods
• Represented brand image through professional communication