Zoe Bettendorf
Lake Havasu City
Summary
I have extensive experience, excelling in customer service and point-of-sale operations. Proven ability to resolve customer complaints and maintain inventory efficiently. Known for effective communication and teamwork, consistently fostering positive relationships with customers and colleagues alike. Committed to delivering exceptional service and upholding company standards.
Overview
2
2
years of professional experience
Work History
Cashier
El Pollo Loco
Lake Havasu City
07.2024 - 11.2025
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Team Member
Culvers
Lake Havasu City
10.2023 - 06.2024
- Participated in team meetings to discuss strategies for improvement.
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
- Received, processed, and stocked merchandise in accordance with store policies.
- Participated in training sessions for new employees when needed.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Addressed customer needs, responding to specific requests.
Education
Lake Havasu High School
Lake Havasu City, AZ05-2025
Skills
- Customer service
- Point-of-sale operation
- Inventory management
- Data entry
- Effective communication
- Team collaboration
- Time management
- Professionalism and courtesy
- Work ethic and integrity
Timeline
Cashier
El Pollo Loco
07.2024 - 11.2025
Team Member
Culvers
10.2023 - 06.2024
Lake Havasu High School
Similar Profiles
Armando LopezArmando Lopez
Cashier Team Lead at El Pollo LocoCashier Team Lead at El Pollo Loco
Brandon RosalesBrandon Rosales
Service Assistant at El Pollo LocoService Assistant at El Pollo Loco
Raymundo SalvadorRaymundo Salvador
Assistant Store Manager at El Pollo LocoAssistant Store Manager at El Pollo Loco
Sarai FrancoSarai Franco
Cashier at El Pollo LocoCashier at El Pollo Loco
Julia TerentiJulia Terenti
Receptionist at A Natural Massage and Day SpaReceptionist at A Natural Massage and Day Spa