Zoe Garcia
Goodyear
Summary
Adept at packaging and fostering team collaboration, I significantly contributed to Macy's Fulfillment Center's efficiency. Leveraging exceptional attention to detail and interpersonal skills, I enhanced inventory accuracy and workplace safety, supporting a seamless distribution network. My adaptability and commitment to excellence drove substantial improvements in operational processes.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Macys Fullfillment Center
09.2020 - 05.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
Sales Associate
Spirit Halloween Store
08.2020 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Cosmotology - Cosmotology
Empire Beauty School
Avondale, AZ05-2025
High School Diploma -
Millennium High School
Goodyear, AZ05-2020
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- Sales expertise
- Product sales
- POS system operation
- Retail store operations
Timeline
Warehouse Associate
Macys Fullfillment Center
09.2020 - 05.2024
Sales Associate
Spirit Halloween Store
08.2020 - 10.2020
Cosmotology - Cosmotology
Empire Beauty School
High School Diploma -
Millennium High School
Similar Profiles
Saul ALAS HENRIQUEZSaul ALAS HENRIQUEZ
Logistics Manager at Macys Fullfillment CenterLogistics Manager at Macys Fullfillment Center
James WhitcombJames Whitcomb
Fulfillment Center Associate at Macys Fullfillment CenterFulfillment Center Associate at Macys Fullfillment Center
Ethan MathiaEthan Mathia
Warehouse Associate at Macys Fullfillment CenterWarehouse Associate at Macys Fullfillment Center