Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zarifa Hasanli

Zarifa Hasanli

Bakı,BA

Summary

Tour manager and visa consultant with 1 year of experience. Skilled in preparing tour packages, route planning, hotel and ticket reservations, as well as collecting visa documents and filling out questionnaires. Focused on customer satisfaction, operational and accurate working principles.

Overview

1
1
year of professional experience

Work History

Tur menecer

Fantasia travel
Bakı
04.2025 - Current
  • Planning, organizing and managing tours to different countries
    Full coordination of itinerary, transfer, hotel reservation and ticket booking processes
    Preparation of personalized travel packages for groups and individual clients
    Ability to communicate with clients, understand their needs correctly and make appropriate offers
    Professional cooperation with local and international partners in the tourism sector
    Experience in visa support: Full knowledge of visa document preparation, questionnaire filling, appointment dates and document collection processes for different countries
    Extensive knowledge of the tourism market and seasonal trends
    Ability to solve problems and make prompt decisions in emergency situations

Viza Məsləhətçisi

Global Travel Solutions-da tur menecer, VisaPro Services-də viza məsləhətçisi olmuşam.
Bakı
12.2024 - 03.2025
  • Research and explain visa requirements of various countries to the client
    Complete visa applications correctly and completely
    Prepare and ensure collection of documents
    Monitor the application process at consulates and visa centers
    Schedule appointment dates in online systems
    Check client's documents and complete missing ones
    Arrange payment of visa fees and charges
    Monitor application status and inform client

Education

Bachelor of Science - İngilis Dil Tərcümə

Bakı Avrasiya Universiteti
Akademik Həsən Əliyev Küçəsi, 135 A, Bakı.
06-2025

Skills

Effective communication with customers and understanding their needs
Preparation of tour packages and individual itinerary planning
Making hotel, ticket and transfer reservations
Collecting visa documents and filling out questionnaires
Researching and explaining visa requirements of various countries
Scheduling appointment dates in online systems
Finding operational solutions to problems that arise during travel
Knowledge of the tourism market and seasonal trends
Working with a focus on sales and customer satisfaction
Ability to effectively manage time and work

Languages

English
First Language
German
Beginner (A1)
A1
Turkish
Upper Intermediate (B2)
B2

Timeline

Tur menecer

Fantasia travel
04.2025 - Current

Viza Məsləhətçisi

Global Travel Solutions-da tur menecer, VisaPro Services-də viza məsləhətçisi olmuşam.
12.2024 - 03.2025

Bachelor of Science - İngilis Dil Tərcümə

Bakı Avrasiya Universiteti

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Zarifa Hasanli